The Golf Shop Attendant provides daily coordination of guest services, sales and assistance at the Town Course’s Golf Shop.
Work hours: Weekday/Weekends evening hours
Position will be open until filled.
Provides and monitors course check-in activities, including greeting guests, provides course information and assistance and taking payment for balls, greens and cart fees; schedules future tee times.
Provides quality customer service while checking in customers either in person or by telephone. Answers customer questions and schedules tee times.
Merchandises, monitors and organizes stock, providing product information for guests and ordering input to Professional staff.
Directs and assists course starters, rangers, and outside service staff, ensuring smooth course play.
Assists Golf Professionals with recommendations regarding course policies and procedures, inclement weather determination, and related activities to ensure course safety and customer satisfaction.
Performs all other related duties as requested or assigned.
Education and Experience
High School Diploma or G.E.D.
Six months of golf shop or concession experience, or equivalent experience using golf software and/or retail operation skills
Other required Knowledge, Skills, and Abilities
Excellent in-person, telephone and e-mail customer service skills
Knowledge of golf’s Rules of Play
Computer software skills, specifically golfing software programs
Ability to problem solve, and communicate solutions clearly to customers and staff