Golf Shop Attendant

Description Cherokee Town & Country Club in Sandy Springs, GA is seeking an accomplished and passionate Full-Time Golf Shop Attendant to provide a high level of customer service to all members and guests who enter the golf shop. Reports To: Director of Retail Key Responsibilities: · Greet all members and guests in a friendly and professional manner · Assist members with tee time reservations and lesson bookings · Check in members for their tee times on NorthStar · Assist members with tournament registration and other event sign-ups · Answer phone calls in a timely manner · Handle sales transactions including cash, credit card, and member charges · Walk the shop to ensure all merchandise is properly displayed and organized, meeting the expectations of the Merchandise team · Attend to and prioritize any needs that members or guests may have · Ensure the shop is consistently well-stocked by filling in golf balls, gloves, tees, etc. · Assist the Merchandise team in updating shop displays including tagging, steaming, hanging/folding new products · Notify the Merchandise team when shop items are running low and reorders are needed · Restock gift bags, tissue paper, hangers, etc. in the golf shop when needed · Assist with unpacking and organizing daily FedEx/UPS deliveries in the stockrooms · Assist the Merchandise team with maintaining clean and organized stockrooms · Unpack special order deliveries and notify members of their arrival · Maintain the inventory of office supplies for the golf shop such as pens, pencils, paper, tape, highlighters, etc. · Assist the Merchandise team in executing the annual employee sale · Open/close the golf shop properly so daily operations run smoothly · Dust, clean, and vacuum the golf shop on a regular basis and when shop activity is low · Prioritize the organization of the golf shop counter and surrounding spaces, keeping it clean and professional for member viewing · Knowledgeable of the Cherokee Golf Operation as a whole · Resolve member concerns or issues as they arise promptly and professionally, keeping the Director of Golf and Head Golf Professional informed Qualifications: · Ability to work in a fast-paced environment and multitask · Shows attention to detail and is a problem solver · Helpful, friendly, and positive personality · Exceptional communication and hospitality skills · Strong organizational skills · Maintains a clean and professional workspace · Works well with others · Ability to stand for prolonged periods of time · Ability to lift 20 lbs. without injury Other Skills: · Previous retail or customer service experience is preferred but not required · Experience with RPOS software NorthStar is desirable, but not required · Previous work experience in the private club or golf course setting is preferred -Competitive pay based on experience - $18.00-$20.00. COMPENSATION & BENEFITS: Competitive benefits offered for year-round full-time employees including Health, Vision, and Dental insurance. We also offer a 401(k) match up to 5%. Cherokee offers free parking, free meals while on duty, golf privileges on most Mondays. ABOUT: Chartered in 1956, Cherokee Town and Country Club is recognized as one of America's premier private clubs. Our Town Club occupies the famed Grant Estate on West Paces Ferry Road in Buckhead and our Country Club is located near the Chattahoochee River in Sandy Springs. The excellence of our facilities, combined with our commitment to the highest standards in dining and member services, has brought the club an extraordinary number of honors and awards throughout the years. We are in the "happiness business" and believe in a positive "What can I do? How can I help?" attitude. We refer to our high expectations for our staff as the "Cherokee Standard". We value our employees for their hard work and dedication. Here at Cherokee Town & Country Club, we are proud of our top-notch working environment supported by a high-quality team management approach that includes competitive wages and awesome perks.