About the Role
Wayzata Country Club - Assistant Membership and Events Director
The Assistant Membership and Events Director (or Second Chair) acts as the right hand to the Director. This role drives member recruitment, executes high-touch club events and manages daily department operations. Success requires seamless service delivery and relationship-building with members and guests.
Job Summary
The Assistant Director of Membership and Events supports the Director in driving membership growth, member engagement, and executing all club events. This "second chair" position oversees prospect inquiries, assists with the onboarding process, and coordinates both intimate and large-scale club events from conception to flawless execution.
Key Responsibilities
Membership Sales & Onboarding
Tours & Inquiries: Conduct club tours for prospective members, articulate club culture, and detail the value of various membership tiers.
Prospect Management: Track membership leads, update the club's CRM database, and assist candidates with application and proposal requirements.
Onboarding: Assist the Director in planning and executing new member orientations, meet-and-greets, and introductory events.
Event Planning & Execution
Coordination: Assist in managing the club’s social and event calendar. Develop detailed timelines, layouts, and Banquet Event Orders (BEOs) for member-sponsored private events and club-wide functions.
Vendor & Service Management: Communicate with the Executive Chef, Banquet Captains, and outside vendors to ensure all event details meet the club's high standards.
Onsite Execution: Maintain a visible, approachable presence during club events to troubleshoot issues and ensure member satisfaction.
Member Relations & Communications
Engagement: Develop creative ways to foster member relationships, increase event attendance, and drive member retention.
Communications: Assist in drafting event flyers, email newsletters, and updates to the club's website and mobile app.
Feedback: Solicit, track, and report member feedback regarding events and club services.
Qualifications & Skills
Experience: 2–4 years of demonstrated experience in event management, hospitality, or membership sales, preferably in a private club or luxury setting.
Skills: Strong organizational skills, proficiency with CRM/Club management software (e.g., Clubessential, Jonas, or similar systems), and exceptional written and verbal communication.
Personality: Upbeat, outgoing, and professional demeanor. A natural "people person" who thrives in a highly social, community-oriented environment.
Availability: Must be able to work a flexible schedule that includes evenings, weekends, and holidays as dictated by the club's event volume.
Pay: $80,000.00 - $90,000.00 per year
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance
Work Location: In person