Job Summary
Join our Team at Grassy Hill Country Club golf facility as a Golf Pro Shop Associate, where you'll be the welcoming face of our premier golf experience. In this dynamic role, you will manage retail sales, assist guests with equipment and apparel, and ensure smooth operations at the pro shop. Your enthusiasm for golf and exceptional customer service skills will help create memorable visits for players of all skill levels.
This paid position offers an exciting opportunity to combine your passion for golf with professional growth in a lively outdoor environment.
Responsibilities
Greet and assist guests with merchandise selection, including golf equipment, apparel, and accessories
Process cash transactions accurately using POS (Point of Sale) systems and handle cash handling procedures securely
Manage retail inventory, restock shelves, and organize displays to enhance shopping experience
Provide expert advice on golf products, club fitting, and course etiquette to enhance guest satisfaction
Coordinate and support event management activities such as tournaments or promotional events at the venue
Enforce safety protocols during outdoor work, manual handling of heavy equipment or merchandise, and food service activities if applicable
Address guest inquiries promptly, resolve conflicts professionally, and ensure a positive customer experience
Experience
Previous retail sales experience in a fast-paced environment preferred
Experience working with children or in hospitality settings is advantageous
Familiarity with event venue operations or event management is a plus
Knowledge of safety procedures including first aid and CPR certification preferred
Outdoor work experience and comfort with manual handling or heavy lifting required
Strong communication skills for public speaking and guest services roles
Experience with POS systems, cash handling, and processing transactions essential
Background in food service or resort environments beneficial; theater or public speaking experience also valued
Join us to deliver exceptional service in a lively outdoor setting where your energy and expertise will make every guest’s visit unforgettable!
Work Location: In person