Food and Beverage Manager

REPORTS TO: Assistant General Manager CLUB INFORMATION: Founded in 1900, the Lancaster Country Club (LCC) is a highly ranked Platinum Club of America and is one of the finest private clubs in all of Pennsylvania. Facilities include an 18-hole championship golf course, 9-hole golf course, 9 tennis courts, 3 platform tennis courts, aquatic, and fitness facilities, along with two separate dining establishments (one located in our Clubhouse with the other in our Activities Pavilion). We are committed to offering the best services for the over 640 members of our club, including their families and guests, in an atmosphere of warm congeniality. LCC was recently the host of the 2024 U.S. Women's Open Championship, which was incredibly successful and brought tremendous accolades to the club. The club has become more family-oriented, featuring events and amenities for every demographic while focusing on ever increasing programs for youth, including summer camps, a swim team, youth social events, as well as extensive junior golf and tennis programs. POSITION PROFILE: This is a full time, year-round position that provides an incredible opportunity for individuals that are starting their career in hospitality management to come and gain valuable experience at a Platinum Club with an exceptional management and mentoring staff. This position would have direct oversight of the day-to-day food service and event operations. This position would serve as a vital component of our overall management team focused on the improvement of the overall membership experience at LCC. LCC provides an environment of continual improvement and would be committed to the career development of individuals in this position. The candidate must have the ability to positively train and lead a team to provide a first-class member experience. The candidate will be expected to maintain high visibility with the membership in the dining room and other areas as needed. POSITION RESPONSIBILTIES: • Be present and available to interact with members while on property • Ensure that members and their guests enjoy exceptional dining experiences • Complete regular opening and closing shifts; ensure the overall safety and preservation of the Club and prepare shift reports. • Plan, implement, and maintain processes to enhance the member and team experience • Be directly involved in hiring, onboarding, development, and discipline of all reporting positions • Ensure all areas of the club are properly staffed through judicious scheduling and ongoing recruitment • Support the service team with daily operations, assisting in any FOH roles as needed • Oversee planning, set up, execution, and breakdown of banquet events • Act as a "situational leader," monitoring the quality and pace of service on the floor and assisting where needed • Communicate and collaborate professionally with various other departments in the club • Exercise sound financial stewardship of the department and club's assets, via payroll oversight, tracking revenue and expenses, and conducting monthly beverage and asset inventories POSITION REQUIREMENTS: • Four-year degree in hospitality or business management preferred • Working knowledge of various F&B service techniques and programs • Previous banquet management experience • Leadership skills focused on training and motivating a team to provide customized member service • Advanced beverage knowledge preferred • Ability to work with various computer and POS systems • High level of integrity and character in order to act as a representative of the club both on and off the job • High level of attention to detail, with a coaching mentality to develop continued improvement in staff performance • Experience with training and leading a team DESIRED ATTRIBUTES: • Communication- You understand the importance of communication and relationship-building in the hospitality industry. • Active- You genuinely enjoy being present and flexible in your schedule while having a hands-on approach to the operational aspects of the role. • Positive- You possess a warm, friendly, and welcoming personality. • Hospitable- You have a passion for creating exceptional experiences for guests. • Resilient- When challenges arise, you work well under pressure in a calm and organized manner. • Organized- You thrive when it comes to administrative tasks, time management, discipline, and self-motivation. You know beauty is in the details. AVAILABILITY: • Hours vary throughout the year based on seasonality and business but on average, weeks fall between 45-50 hours. • Must have open availability, with the ability to work mornings, days, evenings, weekends and holidays. We are closed on Christmas Day and New Year's Day. OTHER BENEFITS: • Health & Dental Insurance, Vision Discount • Life Insurance • Short and Long-Term Disability • Vacation and Personal Leave • CMAA Dues and Continuing Education • 401(k) and match • Uniform allowance to our Pro Shop • Potential other continuing education opportunities • * Although a salary range is indicated, this decision will be finalized during the hiring process ** Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Paid training • Vision insurance Education: • Bachelor's (Preferred) Experience: • Events management: 2 years (Required) • Restaurant management: 2 years (Required) Shift availability: • Day Shift (Required) • Night Shift (Required) Ability to Commute: • Lancaster, PA 17601 (Required) Work Location: In person