Golf Operations Intern

Are you looking to launch your hospitality career with hands-on experience at a premier golf destination? As a Golf Operations Intern for Summer 2026, you will be the welcoming face of our course, assisting guests from the moment they arrive by managing tee time reservations, handling pro-shop retail operations, and providing exceptional service. Working closely with our professional golf staff, you will master the daily logistics of golf operations and gain the essential guest-relations skills needed to succeed in resort management.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Consistently communicate with guests utilizing 4 Diamond verbiageGreet golfers and other guests as they enter the Pro ShopProject a pleasant attitude to all guests, members and fellow performersUse of computer to check-in golfers on the electronic tee sheet (EZ Links)Check-in golfers and other guests at the register using Point of Sale software (Abacus 21)Be familiar with the Pro Shop retail items and help the guests on the Sales floorResponsible for handling cash, credit cards, room charges, gift certificates and member chargesPromote other areas of the Resort including Spa, Retail, Rooms, Food and Beverage, etc...Communicate with the Maintenance crew daily on conditions and golf car restrictionsCommunicate with Starters and Player Assistants on additions to tee sheet and other itemsPolitely answer phones within three ringsProperly book tee times on EZ LinksKeep the Pro Shop clean and in orderComplete all assignments requested of youMust follow proper grooming and dress standards set forth by GTRS Employee HandbookMaintain open line of communication with SupervisorUse computer to complete End-of-Day reports and perform daily cash dropsMust understand and abide by environmental practices of the ResortOther duties as assignedEDUCATION/EXPERIENCE

MUST BE currently enrolled at a University, College, or Community College and receive college credit for the InternshipPrevious knowledge of golf course operations & etiquette preferredCustomer service & cashier experience helpfulAdditional Internship Responsibilities

Attend bi-weekly intern meetings and committee meetingsComplete internship projectsWork a flexible schedule, 30-40+ hours per weekOTHER SKILLS AND ABILITIES

Good knowledge and experience using computer. Prior experience with Microsoft Excel is helpful. Must be able to communicate well with others.

SUPERVISORY RESPONSIBILITIES (If applicable)

None

TYPICAL PHYSICAL DEMANDS

Required to stand for long periods of time. Occasional lifting of items up to 50lbs may be necessary.

TYPICAL MENTAL DEMANDS

May encounter customer complaints, long lines of people checking in, and high levels of phone calls. Must be able to handle these situations with tact and professionalism.

WORKING CONDITIONS

Working inside the vast majority of the time. Hours anywhere from 6:00 am until 10:00 pm. Must be able to work flexible hours including days, evenings, weekends and holidays. Must be able to work in a fast paced environment and be able to multi-task.

Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment. This job description is not intended to be all-inclusive. An employee will also perform other reasonable related job responsibilities as assigned by their supervisor and/or other management of the Resort to meet the current needs of the department or business.