Assistant Retail Director

Do you bring a strong retail presence and a passion for creating elevated shopping experiences? Do you thrive in fast-paced environments where details, presentation, and service all matter? Are you energized by leading from the floor while supporting strategy behind the scenes? Do you take pride in building something that feels truly “best of the best”? At Congressional Country Club, we are more than a club-we are a community of excellence. As the host of four Major Championships and future events, including the 2027 KPMG Women’s PGA Championship, 2031 PGA Championship and 2037 Ryder Cup, we set the standard in golf and hospitality. With 36 holes of championship golf and a nationally recognized retail operation, we are committed to delivering an exceptional member experience at every touchpoint. The Role The Assistant Retail Director plays a key role in executing a best-in-class retail operation. This position partners closely with the Director of Retail to bring strategy to life, balancing exceptional member service with strong merchandising and operational execution. This is a hands-on role, supporting inventory management, buying strategies, visual presentation, and retail events. What You’ll Do Deliver world-class service through meaningful interactions with members and guests Create and uphold visually compelling, “best of the best” retail displays Utilize the Jonas POS system to manage SKUs, pricing, and merchandise receiving Keep stockrooms organized, efficient, and operationally strong Manage the full special-order process, ensuring accuracy, timeliness, and clear communication Partner with the Director of Retail on product assortment and buying strategies Monitor inventory levels and execute reorders to maintain proper stock levels Take ownership of returns and defective merchandise processes Support retail strategy execution across Golf, Tennis, and Aquatics retail areas Assist in planning, promoting, and executing Golf Shop events and tournaments Analyze sales trends to optimize inventory mix and turnover Build strong, professional relationships with members, team members, and vendor partners Support day-to-day operations at the sales counter as needed Prioritize and manage multiple responsibilities in a fast-paced environment What You Bring 2+ years of merchandising or retail experience Private club experience preferred, but not required A passion for retail and delivering an elevated customer experience Strong organizational skills with attention to detail Ability to thrive in a fast-paced, high-expectation environment A team-first mindset with strong communication skills A proactive, “can-do” approach with a sense of ownership What We Offer We invest in our team and support total well-being: Full-time, on-site position with competitive compensation Complimentary meals and parking Health, dental, and vision insurance Flexible Spending Account (FSA) 401(k) with company match Employee discounts on golf, tennis, fitness, and apparel Congressional Country Club is proud to be an Equal Opportunity Employer.