Reception/Reservationist

Company Description Pinewood Country Club, Inc. is a private club offering golf, dining, and social experiences to members and their guests in Asheboro, NC. The club focuses on providing a welcoming, service-oriented environment with well-maintained facilities and personalized attention. Team members work closely with one another across departments to support events, reservations, and daily member activities. Pinewood Country Club values professionalism, reliability, and positive guest interactions in every area of the operation. Role Description The Reception/Reservationist is a full-time, on-site position based at Pinewood Country Club in Asheboro, NC. This role serves as the primary point of contact for members and guests, handling incoming calls, greeting visitors, and directing inquiries to the appropriate staff or departments. Daily responsibilities include managing reservations for dining, events, and club activities, and maintaining accurate records and schedules. The Reception/Reservationist also supports the front desk by answering questions about club services, policies, and events, and collaborates with other team members to ensure smooth operations and a positive member experience. Professional communication, a friendly demeanor, and strong attention to detail are essential. Qualifications Strong customer service and communication skills, with the ability to interact professionally and courteously with members, guests, and staff. Proficiency in phone etiquette and receptionist duties, including managing multi-line phone systems, directing calls, and taking accurate messages. Clerical skills such as record-keeping a must. Ability to manage reservations, schedules, and member requests accurately and efficiently, with strong organizational and time-management skills. High school diploma or equivalent; prior experience in reception, hospitality, or customer-facing roles is preferred. Reliable, punctual, and able to work on-site for Tuesday-Friday from 9 am - 5 pm. Professional appearance and demeanor, with the ability to maintain confidentiality and handle sensitive information appropriately.