Front Desk Receptionist
Objective: Answer incoming calls effectively; forward phone calls to other club extensions or voice mail boxes or take messages from callers. Greet members and guests who are visiting the club. Take reservations for A La Carte dining and events.
· Enthusiastic, friendly personality with a willingness to assist members and their guests.
Answers the telephone; transfers calls to proper extensions; takes messages for members and staff.
Manage a multi-line phone system and the reception email.
Take daily dining and online event reservations and to go orders.
Directs guests to private event rooms
Provides schedule and other club information to members and guests.
Sorts and distributes in-coming mail.
Maintains supply of club information for members.
Performs on-site errands.
Performs general office work such as word processing, filing and operating copy and fax machines.
Works on special projects as assigned.
Assist with billing and accounting functions.
Performs other duties required by the manager on duty.
Update staff members regularly about daily functions, daily reservations, unique events/reservations, etc.
Proofread and print menus, as needed.
Qualifications:
Excellent organizational and time management skills.
Highly detail oriented.
Extensive knowledge of computer software such as Microsoft Excel and Word.
Jonas knowledge a plus.
Generally tech savvy.
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Schedule:
8 hour shift
Weekend availability
Ability to commute/relocate:
Aurora, OH 44202: Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service: 1 year (Required)
Clerical: 1 year (Required)
Work Location: In person