Member Service Associate

Are you passionate about golf or looking to be part of a dynamic, growing team? Studio Golf Club is expanding, and we’re looking for friendly, reliable, and member-focused Member Service Associates to join our team! If you love delivering exceptional customer service in a fast-paced, welcoming environment, this could be the perfect opportunity for you. About Studio Golf: Studio Golf Club is not just another golf facility—it's a cutting-edge, modern golf club designed to bring golfers of all levels closer to their goals. We blend state-of-the-art technology with personalized coaching and a strong sense of community to create an unparalleled golf experience. Our advanced simulators and swing analysis tools help players refine their skills quickly and effectively. Whether you’re a beginner or an experienced player, we offer a variety of programs, events, and services to suit everyone’s needs. At Studio Golf Club, we offer more than just golf—we provide a lifestyle. Our members enjoy a welcoming, social atmosphere where they can improve their game, meet like-minded individuals, and participate in community events. Our facility includes comfortable lounges, top-tier amenities, and an environment that fosters both relaxation and focused practice. Job Description: As a Member Service Associate, you’ll be the first point of contact for our guests and members, ensuring they have an exceptional experience from start to finish. You’ll play a key role in maintaining the friendly, professional atmosphere that makes Studio Golf Club unique. Your responsibilities will include: Greeting and assisting members and guests as they arrive, providing them with a warm, welcoming experienceManaging bookings and reservations for simulators, lessons, and events via phone, email, and in-personProcessing payments and handling transactions with accuracy and professionalismAnswering inquiries about our services, memberships, and programs, providing detailed information about our offeringsMaintaining the cleanliness and organization of the front desk area, lobby, and other common spacesSupporting staff and instructors with scheduling and event coordination when neededPromoting special offers, events, and membership programs to new and existing customersCollaborating with the team to ensure smooth operations and customer satisfactionWhat We Offer: Competitive hourly pay with the potential for bonusesFlexible shifts to accommodate your schedule, including evenings and weekendsOpportunities for growth within the company as we expand and introduce new servicesA fun, dynamic work environment where you’ll interact with passionate golfers and sports enthusiastsAccess to Studio Golf’s facilities at discounted rates, including simulators and lessonsA supportive team atmosphere, where you can learn from industry experts and enhance your customer service skillsThe chance to be part of a growing community of golfers and sports lovers, where your passion and contributions make a differenceQualifications: Excellent communication skills—you’ll need to make everyone feel at home!Strong customer service orientation and the ability to handle a variety of guest needsOrganizational skills to manage bookings, transactions, and customer inquiries effectivelyA positive attitude and a team-oriented mindsetPrevious front desk or customer service experience is preferred but not requiredA passion for golf or a willingness to learn more about the sport is a big plus!Pay: $18.00 per hour Benefits: Flexible scheduleWork Location: In person