Golf Member Associate

About the position Imagine going to work knowing that what you do each day positively influences the lives of the children and families in your community. You’ll discover that working at First Tee - Hampton Roads is more than a job—you will have an opportunity to make a lasting difference in the Virginia Beach community. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. POSITION SUMMARY: The Golf Member Associate is responsible for operation of the service desk, membership transactions, greens fees and class registration, merchandise sales, financial transactions, golfer check-in, information, communication, and indoor facility supervision. Customer service is the number one priority. Some light cleaning is also required. Responsibilities Operation of an efficient, clean, and safe service desk and facilityBasic point-of sale register functions for merchandise, class registration, memberships, greens fees, range balls, and special eventsEnsuring friendly, courteous, and efficient service to all guestsCommunicating in a friendly and informative manner with guests both on the phone and in personSelling memberships and registering members for classes and various programsProviding information on programs, memberships, events, pricing, registration, etc.Assisting with merchandise display and inventoryRepresenting the organization through positive attitude and demonstrating a passion to help others enjoy the game of golfRequirements Previous experience is a customer service settingStrong customer service skillsDisplay of maturity, dependability, and trustStrong communication and phone skillsAbility to multi-taskMust be able to walk, stand, run, kneel, climb and stoop.Must be able to sit on the floor and get back up.Must be able to lift, pull and pull up to 50 poundsMust be able to stand or sit for long periods of timeAn offer of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position. They may include criminal background and reference checks, E-Verify, drug test, driver’s license record, and/or a Child Protective Services Check (CPS). Additional driver’s license check, CPS, criminal background check, alcohol, and/or drug testing may be required to be processed in the future in order to meet and/or maintain the requirements of this positionNice-to-haves Basic sales experience preferred, but not required