Assistant Golf Professional / PGA Associate

### **Overview** **Assistant Golf Professionals and PGA Associates** will report directly to the PGA General Manager and assist with all facility operations and membership services. In addition, you will choose specific area(s) of focus, such as: tournaments, events, marketing, social media, golf instruction, fitness, club fitting, technology, merchandising, retail, club repair, etc. What will you take ownership of? You are encouraged to tell us what makes you excited to come to Studio Golf and be a part of our world-class team. **Studio Golf Club** is not just another golf facility—it's a cutting-edge, modern golf club designed to bring golfers of all levels closer to their goals. We blend state-of-the-art technology with personalized coaching and a strong sense of community to create an unparalleled golf experience. Our advanced simulators and swing analysis tools help players refine their skills quickly and effectively. Whether you’re a beginner or an experienced player, we offer a variety of programs, events, and services to suit everyone’s needs. At **Studio Golf South Bay**, we offer more than just golf—we provide a lifestyle. Our members enjoy a welcoming, social atmosphere where they can improve their game, meet like-minded individuals, and participate in community events. Our facility includes comfortable lounges, top-tier amenities, and an environment that fosters both relaxation and focused practice. - **11,000sq.ft. indoor private facility in Manhattan Beach, California** - 9 Trackman bays featuring SportsBox AI - Full gym and recovery room with saunas and cold plunge - 1,000sq.ft. PuttView green - Member lounge and bar - Club Fitting - Retail **PGA Associates** will work alongside our **Member Service Associates** as the first point of contact for our guests and members, ensuring they have an exceptional experience from start to finish. You’ll play a key role in maintaining the friendly, professional atmosphere that makes **Studio Golf Club** unique. Your responsibilities will include: - **Greeting and assisting members and guests **as they arrive, providing them with a warm, welcoming experience - **Managing bookings and reservations **for simulators, lessons, and events via phone, email, and in-person - **Processing payments and handling transactions **with accuracy and professionalism - **Answering inquiries **about our services, memberships, and programs, providing detailed information about our offerings - **Maintaining the cleanliness and organization **of the front desk area, lobby, and other common spaces - **Supporting staff and instructors **with scheduling and event coordination when needed - **Promoting special offers, events, and membership programs **to new and existing customers - **Collaborating with the team **to ensure smooth operations and customer satisfaction ### **Essential Responsibilities** - Excellent **communication skills**—you’ll need to make everyone feel at home! - Strong **customer service orientation**and the ability to handle a variety of guest needs - **Organizational skills**to manage bookings, transactions, and customer inquiries effectively - A positive attitude and a team-oriented mindset - **Previous customer service experience **is preferred but not required - A passion for **golf!**