Golf Course Hospitality Attendant

Description SUMMARY: The Golf Course Hospitality Attendant provides high-quality food and beverage service to MPCC Members and guests throughout their golf round and supports overall Member satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide Members and their guests with a warm, professional and welcoming greeting, using names when known. • Accurately record and input orders into the POS system. • Monitor tee sheets to ensure timely and efficient service to golfers. • Deliver food & beverage orders on course when needed. • Serve as the liaison between the golfers and Dunes bar service window. • Expedite food and beverage orders to golfers on the course while supporting pace of play. • Prepare drinks in accordance with Club recipe and/or industry standards when required. • Ensure accurate billing for all items ordered. • Process and retain receipts according to Club procedures. • Describe menu items, ingredients, method of preparation and presentation details. • Ensure prompt, cordial and professional service of liquor, wine and other beverages. • Follow Responsible Beverage Service standards and report concerns to management. • Maintain side stations and gratis stations ensuring they are clean, organized and well-stocked. • Communicate inventory needs to management in a timely manner. • Ensure all services to Members are provided in a highly professional and efficient manner with strong attention to detail. • Assist in food and beverage service throughout the Club as needed. • Adhere to Codes of Safe Practices while performing all duties and promptly report injuries. • Demonstrate reliability, punctuality, follow directions, take criticism, get along with co-workers and supervisors, treat co-workers, supervisors and members/guests with respect and courtesy, and refrain from abusive, insubordinate and/or violent behavior. Qualifications KNOWLEDGE, SKILLS & ABILITIES: • Ability to read and interpret menus, safety rules and procedure manuals. • Ability to read, understand and execute written and verbal instructions • Professional communication skills for interacting with Members, guests, and colleagues. • Knowledge beer, wine and spirits and ability to describe accurately to Members and guests. • Knowledge of general food service and bartending industry standards. • Ability to work a flexible schedule, including holidays and weekends. • Ability to maintain a well-groomed, professional appearance consistent with Club and departmental standards. EDUCATION AND/OR EXPERIENCE: • Minimum one-year of bartending experience in an upscale restaurant environment. • Private club, resort and/or hospitality experience preferred. CERTIFICATES & LICENSES: • Must provide valid document(s) to work in the United States. • Must be 21 years of age or older. • Food Handler Certificate (required within 30 days of hire). • RBS Certification (required within 30 days of hire). • Level One Sommelier certification preferred. WORK ENVIRONMENT: Work occurs in outdoor conditions ranging from approximately 30°F in winter to over 80°F in summer and may involve exposure to inclement weather. PHYSICAL DEMANDS: While performing the duties of this job, the employee must be able to: • Stand for extended periods of time (75% o rmore of the shift). • Move frequently throughout food service venues and other areas of Club property. • Frequently and clearly communicate with Members, guests and staff. • Perform tasks requiring manual dexterity. • Visually identify items through the dining room and kitchen. • Occasionally lift and move tables, chairs and other supplies weighing up to 50 lbs. throughout the Club.