Golf Course Operations Manager

Position Overview Oakland Beach Golf Course is seeking an experienced and driven Golf Course Operations Manager to oversee the day-to-day operations of our golf facility. This is a hands-on leadership role responsible for the golf operation, pro shop, outings and events, and driving growth across all revenue streams. The ideal candidate is a passionate golf professional with strong business acumen, exceptional customer service skills, and a proven ability to grow rounds, memberships, and event bookings. Key Responsibilities Golf Operations Oversee daily golf course operations including tee sheet management, starter and ranger coordination, pace of play, and on-course guest experience Manage cart operations, driving range, practice facilities, and bag storage Work closely with the superintendent and grounds crew to ensure course conditions meet player expectations Develop and enforce policies for play, dress code, and course etiquette Schedule, train, and supervise outside operations staff Pro Shop Management Oversee all pro shop operations including merchandising, inventory management, purchasing, and visual presentation Drive retail sales through effective product selection, vendor relationships, and promotional strategies Manage point-of-sale systems, daily reconciliation, and reporting Hire, train, and develop pro shop staff to deliver exceptional customer service Monitor margins, turnover, and seasonal buying to maximize profitability Outings & Events Lead the sales, booking, planning, and execution of golf outings, tournaments, and corporate events Serve as the primary point of contact for outing organizers from initial inquiry through post-event follow-up Coordinate with food and beverage, grounds, and operations teams to deliver seamless events Develop event packages, pricing structures, and contracts Build long-term relationships with corporate clients, charity organizations, and league coordinators to drive repeat business Growth & Business Development Develop and execute strategies to grow rounds played, membership, league participation, and outing revenue Create marketing campaigns in partnership with leadership, including social media, email, and local outreach Identify new revenue opportunities including clinics, leagues, junior programs, and group lessons Track and analyze key performance metrics; report regularly on revenue, rounds, and customer trends Build community partnerships and represent Oakland Beach at local events and within the golf community Instruction & Player Development (as applicable) Provide or coordinate lessons, clinics, and player development programs Build a robust junior golf program and beginner-friendly initiatives to grow the game Staff Leadership Recruit, hire, train, and develop a strong seasonal and year-round team Build a culture of hospitality, accountability, and continuous improvement Conduct regular staff meetings, performance reviews, and ongoing training Qualifications 3+ years of progressive experience in golf or hospitality operations PGA Membership or PGA Associate status preferred (or actively pursuing) - Not required Proven track record of growing rounds, retail sales, or event revenue Kknowledge of golf shop POS systems, tee sheet software, and inventory management Excellent customer service, communication, and interpersonal skills Demonstrated ability to lead, motivate, and develop staff Strong organizational and time management skills with the ability to juggle multiple priorities Marketing and social media experience a plus Ability to work weekends during the Summer/Golf Season Valid driver's license and reliable transportation What We Offer Competitive salary commensurate with experience Performance-based bonus opportunities tied to revenue and growth goals Playing privileges and merchandise discounts Professional development support, including PGA education assistance Opportunity to make a meaningful impact at a community-focused golf facility Pay: $45,500.00 - $57,500.00 p