Job Title: Golf Club Operations
Department: IMG Academy Golf Club
Position Summary: The Golf Club Operations staff assists members and guests with their golf experience outside of the pro shop. This role focuses on customer service, course readiness, and maintaining facilities to ensure an exceptional experience for all visitors
Key Responsibilities:
Greet all members and guests in a friendly and professional manner
Provide information about the course rules, playing conditions and other course amenities
Assist with golf bag handling, including staging bags and putting them on golf carts
Stage and clean golf carts to ensure they are ready for use and in excellent condition
Maintain cart barn, bag room and other storage areas
Set up and maintain the driving range, putting green and short game area
Assist golf course leadership in the setup and execution of tournaments or events
Support with general course maintenance and cleanliness
Other duties as assigned by management
Qualifications:
High School degree or equivalent
Basic knowledge of golf course procedures
Present a positive, professional image
Strong customer service skills and a passion for interacting with people
Strong interpersonal and communication skills
Ability to develop and maintain awareness of occupational hazards and safety precautions
Follow safety practices and recognize hazards
Physical Demands and Work Environment:
Ability to lift, move, push and pull equipment or boxes up to 40lbs.
Ability to operate a golf cart safely across varied terrain and weather conditions
Ability to work outdoors in varying weather conditions, including heat, humidity, rain, and sun exposure
Ability to bend, stoop, kneel, and reach as needed to perform job duties
Ability to work flexible hours to include nights, weekends and holidays as needed