Director of Instruction

ABOUT TOPGOLFTopgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages, events, and entertainment into one experience that keeps guests coming back.

WHAT WE’RE SEEKINGAre you a PGA professional who loves teaching the game as much as growing the people around you? Do you combine technical expertise with the ability to coach, inspire, and connect with guests at every level? We are looking for a Director of Instruction who can build and lead Topgolf's golf instruction platform at their venue, driving lesson volume, developing Lead Instructors, and creating programming that keeps guests coming back to grow their game. If you are passionate about golf, people, and performance, this is your stage.

WHAT YOU WILL DOLead Golf InstructionCoordinate, schedule, and deliver individual and group golf lessons for guests of all skill levelsUtilize swing analysis technology, launch monitors, and teaching aids in all instruction programsWalk the tee line during peak times to market the instruction platform and offer impromptu lessonsDirect tournaments, leagues, summer camps, and player development series at the venueGrow the Instruction PlatformGrow the golf instruction program through marketing, community outreach, and partnershipsWork with the events team to promote and integrate lessons into event programmingSupervise information requests related to lesson schedules and instructional seriesDevelop and implement player development series ideas that drive engagement and repeat visitsManage and Develop InstructorsManage and develop coaching and sales skills in Lead InstructorsBuild a team of instructors who deliver consistent, high-quality guest experiencesHold instructors accountable for lesson quality, scheduling, and guest satisfactionManage Operations and BudgetManage club fitting, club repair, and general maintenance of golf equipmentMaintain inventory of golf services tools, technology, and teaching aidsMeet budgetary requirements for the golf services programSalary For Position: $50,880 - $60,600

CORE COMPETENCIES FOR SUCCESSCustomer FocusBuilding strong customer relationships and delivering customer‑centric solutions.

Builds ongoing relationships with guests at every skill level to drive lesson retention and loyaltyAsks thoughtful questions to accurately understand each guest's goals and learning needsFollows up with guests to ensure their instruction experience is delivering resultsAnticipates evolving guest interest in golf programming and adjusts offerings accordinglyBuilds Effective TeamsBuilding strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

Develops and coaches Lead Instructors to elevate their teaching and sales capabilitiesCommunicates clear goals, scheduling standards, and performance expectations to the instruction teamLeverages the unique strengths of each instructor to build a well‑rounded programCreates a team culture rooted in passion for the game, excellence in teaching, and guest careCommunicates EffectivelyDeveloping and delivering multi‑mode communications that convey a clear understanding of the unique needs of different audiences.

Communicates with clarity and enthusiasm to guests ranging from beginners to experienced golfersAdjusts teaching style and communication approach to suit each learner's needs and levelPartners effectively with the events team, operations leadership, and community organizationsDocuments schedules, lesson programs, and equipment inventory clearly and consistentlyDrives ResultsConsistently achieving results, even under tough circumstances.

Grows lesson volume, programming participation, and golf services revenue consistentlyMeet budgetary requirements for the golf services program and manages costs proactivelyDrives the instruction team to achieve strong guest satisfaction and retention outcomesPursues new community relationships and marketing opportunities to expand the platform's reachQUALIFICATIONS2-3 years of experience teaching golf lessons across multiple skill levelsPGA Membership; Class A Certification preferredbachelor's degree preferredExperience managing an independent golf lesson programProven record of accomplishment of successful golf instructionFamiliarity with swing analysis technology and launch monitor technologyExceptional coaching ability and strong interpersonal skillsExcellent communication, time management, and organizational skillsAbility to work in extreme weather conditions for extended periods of timeAvailability to work varied shifts, including evenings, weekends, and holidaysMust be 21 years of age or older as required by state or local lawPHYSICAL REQUIREMENTSOn Your Feet: Expect to stand and walk for extended periods, including up and down stairs and across the tee lineAll Conditions: Ability to work in extreme weather conditions for extended periods of timeActive Tasks: Constantly demonstrating, coaching, and moving across a large outdoor and indoor venueLift and Move Things: Handle equipment, clubs, and supplies throughout the shiftEndurance: Keep pace with a high‑volume lesson and programming schedule while maintaining energy and enthusiasmBENEFITSFree Play & 1/2 price food!Health, dental, vision, 401(k) team member match, free mental well‑being platform – and that’s just for starters for those who qualify.View team member benefits here.ADAThe above statements cover what are generally believed to be principal and essential functions of the job.

Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO StatementTopgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes.

Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Our Promises to our Team MembersA PLAYFUL ENVIRONMENT where you can make new friendsA SAFE PLACE where you can BE YOUR FULL SELF every dayCLEAR DIRECTION and tools to do your jobAn opportunity TO LEARN & GROWTo LISTEN & ACT when you speak upWe will NEVER STOP IMPROVINGDealing with some stuff? We offer FREE Mental Health Benefits for everyone. See Why You're Better off at Topgolf We believe in the Unlimited Power of Play and work hard to create Moments That Matter for Everyone.