The Outside Service Manager leads our Outside Service team and owns the guest experience from the parking lot to the first tee. This is a working leadership role. You'll set the standard, run the cart and range operation day-to-day, and develop a team that makes every golfer feel taken care of at Apple Mountain.
WHAT YOU'LL DO
Lead, schedule, and train the Outside Service and cart barn team; set and hold Apple Mountain's service and presentation standards
Run daily cart operations (fleet readiness, staging, bag drop, and wash-down) and make sure the first tee stays on schedule
Own the driving range operation: presentation, ball inventory, and picking rotation
Deliver a warm, professional guest experience and coach the team to do the same
Coordinate closely with the golf shop and course staff on tee times, pace of play, and daily flow
Plan and execute the outside-service side of tournaments and outings
Monitor cart and equipment condition; report maintenance needs and manage supplies
Work the line alongside the team during peak times. Lead by example.
WHAT WE'RE LOOKING FOR
Leadership presence and a service-first attitude; able to motivate and hold a team accountable
Prior golf outside-services, hospitality, or team-lead/supervisory experience preferred
Organized, reliable, and calm during a busy morning rush
Available weekends and holidays
Valid driver's license required
PHYSICAL REQUIREMENTS
Able to lift and move golf bags and equipment (up to 40 lbs) repeatedly; outdoors in varying weather, on your feet, for the full shift.
Pay: $15/hour plus tips. Reports to Josiah Molton, Assistant General Manager. Full-time, 40 hours/week, weekend availability required.
Pay: $15.00 per hour
Work Location: In person