Golf Course Pro Shop Director

Golf Course Pro Shop Director Golf Club in Winder, Georgia is looking for a Golf Course Pro Shop Director.

Position Overview: Under general supervision the Golf Course Pro Shop Director is responsible for the day-to-day management of tournament programming, tee sheet operations, and green fee strategy. This role balances members and guest satisfaction with revenue goals, ensuring the course runs efficiently, pace of play is maintained. The Pro Shop Director leads all retail, merchandising, and front-of-house operations for the golf course. This professional is the first and last impression for members and guests, and is responsible for operation, coordinating check-in flow, and delivering a high standard of hospitality.

III. Essential Duties and Functions:

• Follows and promotes policy and procedures of the City of Winder. • Informs and advises the City Administrator on all department issues affecting the Chimneys operations; provides support and information to other departments. • Handles confidential files and materials. • Prepares all documentation for annual audit. • Prepares clear, well-documented audit reports, workpapers, and findings summaries for management review. Beyond reporting, they provide recommendations to improve processes, prevent future issues, and support operational efficiency. • Prepares and submits department invoices for timely payments. • Prepares and submits payroll for department staff. • Assists with the preparation of financial reports to include profits and losses on retail merchandise. • Assists with budget preparations and the annual audit. • Assists with scanning financial documents. • Maintains State of Georgia alcohol license. • Coordinates with beverage distributors for retail sales. • Plans, schedules, and run the annual tournament calendar, including member events, member-guest tournaments, charity outings, corporate events, and league play. • Handles event sales, including proposals, contracts, deposits, and client communication • Builds and manage the tee sheet, balancing member access, public play, tournaments, lessons, and maintenance windows. • Oversees golf car fleet while ensuring maintenance and recordkeeping. • Enforces booking policies fairly and consistently. • Processes tee time payments, green fees, cart fees, and lesson credits through the POS system while maintaining accurate daily revenue reconciliation. • Manages pro shop point-of-sale, inventory, and merchandise as assigned. • Manages vendor relationships, purchase orders, and Open to Buy programs; monitor soft goods margins and align with city budget targets. • Supervises pro shop staff, starters, rangers, and cart attendants, including hiring, training, scheduling, and evaluations. • Adjusts the tee sheet in response to weather, course conditions, and demand • Sets and regularly reviews green fees, cart fees, membership rates, and guest fees • Implements dynamic or seasonal pricing (weekday/weekend, twilight, senior, junior, and resident rates) • Analyzes rounds played, revenue per round, and competitor pricing to make data-driven recommendations • Ensures proper check-in, billing, and adherence to city rules for all members and guests. • Promotes pace of play, course etiquette, and safety standards • Monitors receiving, checking-in of merchandise, and process paperwork for invoicing and special orders. • Develops attractive displays for shop merchandise and oversees seasonal changeovers. • Coordinates inventory checks, maintain SKU controls, and submit timely billing to the accounting department. • Maintains a close working relationship with the Golf Course Superintendent and provides advice on course playability and tournament setup. • Performs other related duties as assigned.

IV. Licenses, Memberships, and Certifications Required:

• Possession of a valid Georgia Driver’s license. • Completion of Level 1 of the PGA Professional Golf Management Program within six (6) months of hire. • Active CMAA membership is preferred.

Requirements • Five (5) years of golf course experience in event coordination, retail operations, merchandise, staffing, inventory, sales, and customer service. • Associate degree from and accredited college with emphasis in business administration, golf administration, hospitality, sports management or PGA Professional Golf Management degree. • PGA membership associate or class A PGA membership. • A citizen of the United States or has obtained legal work status. • Must pass a detailed background investigation. • Must be able to pass a credit check. • Works a fixed scheduled to include weekends, and/or holidays as required.

Compensation $85,000-$95,000, DOQ With full-time benefits

How to apply: Please send your resume and cover letter to the email provided.