Club Concierge & Lifestyle Coordinator

JOB DESCRIPTION: Club Concierge & Lifestyle Coordinator

Company: TPC Prestancia is a Private Golf Club, owned and operated by Heritage Golf Group. The Heritage Golf Group team is relentless in its pursuit of the highest service standards for members and guests while adhering to proven business principles. Opened in 1985 as the third private club in the TPC Network, TPC Prestancia is a member of both the Tournament Players Club Network and the Heritage Collection of properties.

Reports To: Director of Lifestyle

Working Hours: Full Time

Compensation: $20-$23 Per Hour

Directly Manages: None

The Club Concierge & Lifestyle Coordinator serves as the first point of contact for members and guests, delivering exceptional service while supporting club operations and member engagement. This role combines concierge and administrative support responsibilities with a focus on lifestyle programming, marketing, social media, member communications, and event coordination.

Key Responsibilities

Club Concierge & Administrative Support

· Serve as the first point of contact for members and guests, providing a welcoming and professional experience.

· Manage incoming calls, emails, reservations, and member inquiries.

· Assist members with club information, event registrations, and general requests.

· Provide administrative assistance to club leadership, including correspondence, scheduling, document preparation, and general office support.

· Maintain positive member relationships and deliver exceptional service experiences.

· Support general office operations and maintain organized records and files.

Lifestyle Coordination

· Assist with planning, coordinating, and executing member events and social activities.

· Support event setup, décor, signage, and event logistics.

· Create flyers, promotional materials, and marketing content using Canva.

· Assist with social media management, event promotion, and member communications.

· Support email marketing campaigns, newsletters, event invitations, and club announcements.

Qualifications

· Previous experience in hospitality, customer service, event coordination, private club operations, or luxury service environments preferred.

· Strong interpersonal, organizational, and communication skills.

· Proficiency in Microsoft Office Suite, Canva, and social media platforms.

· Experience with club management software (Jonas, MembersFirst, or similar) preferred.

· Ability to multitask and prioritize in a fast-paced, member-focused environment.

· Professional, detail-oriented, and service-driven attitude.

Working Conditions

· Full-time onsite position.

· Regular interaction with members, guests, and club staff.

· Flexible schedule including evenings, weekends, and holidays based on club events and programming.

*Please Note: This job description includes, but is not limited to, the duties and responsibilities noted above. The essential functions of this job description are not exhaustive and may be supplemented. Employee must be able to perform the essential functions of the position with or without reasonable accommodations.

Heritage Golf TPC Prestancia is an Equal Employment Opportunity Employer.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)Dental insuranceEmployee assistance programEmployee discountFree parkingHealth insuranceLife insurancePaid sick timePaid time offVision insuranceShift availability:

Day Shift (Preferred)Night Shift (Preferred)Ability to Commute:

Sarasota, FL 34238 (Preferred)Ability to Relocate:

Sarasota, FL 34238: Relocate before starting work (Preferred)Work Location: In person