Company Description
Florence Country Club, located in Florence, SC, is a premier private club offering exceptional amenities and services. With a strong focus on creating a welcoming and inclusive environment, the club provides members with access to top-notch facilities, including dining, recreational, and social events. Known for its commitment to excellence, Florence Country Club serves as a vibrant hub for community engagement and leisure.
Members and staff share a passion for delivering memorable experiences and cultivating long-lasting relationships.
Role Description
We are seeking a full-time Member Services Coordinator for an on-site role at our facility in Florence, SC.
The Member Services
Coordinator will oversee day-to-day member engagement by managing inquiries, memberships, and reservations.
Responsibilities include coordinating events, communicating with members, maintaining records, and ensuring members enjoy exceptional service and experiences. This role plays a key part in enhancing member satisfaction through effective communication and attention to detail.
Qualifications
Strong communication, interpersonal, and customer service skills
Organizational and time management skills with the ability to multitask
Proficiency in administrative support tasks, including scheduling and record-keeping
Event coordination experience and problem-solving abilities
Knowledge of customer relationship management (CRM) systems and database software
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Ability to work collaboratively in a team-based environment
High school diploma or equivalent; a bachelor’s degree in Hospitality, Business, or related field is a plus
Previous experience in the hospitality or customer service industry is preferred but not required