About the Role
Description
Work AND play at Minnesota's Championship Golf Courses and create Legendary summer memories!
As a Player Assistant at Cragun’s Legacy Courses, you are the first point of contact for golfers on the course, ensuring that they have a smooth, enjoyable, and memorable round of golf. Your positive attitude, attentiveness, and willingness to help are key to creating a welcoming atmosphere. You’ll assist with managing the pace of play, providing course information, and offering on-course support to make every golfer’s experience the best it can be. If you’re looking for an enjoyable outdoor job at a golf facility, Cragun’s Legacy Courses is the place for you!
Key Responsibilities:
Customer Service: Provide exceptional service by anticipating golfers' needs, maintaining a friendly and approachable demeanor, and professionally addressing any concerns or issues.Welcome and Greet Golfers: Serve as the first point of contact at the tee box, offering a warm and welcoming greeting, and ensuring golfers are ready to tee off on time.Ensure Smooth Flow of Play: Manage the pace of play, ensuring golfers are ready to go when their time comes and monitoring the course for any delays or disruptions.Assist with Course Navigation: Guide golfers to the first tee and other important locations on the course to ensure they know where to go and have the information they need.Provide Course Information: Share details about the course layout, hole locations, and any special course conditions or rules to help golfers enjoy their round.Assist with On-Course Needs: Provide support by answering questions, offering advice, and assisting with lost balls, equipment issues, or anything else that may come up during play.Event Support: Help set up and support tournaments or special events, ensuring operations run smoothly and golfers have the information or materials they need.Handle Requests or Complaints: Address player concerns or issues and escalate to management if necessary to ensure a resolution.Requirements
Friendly, approachable, and customer service-oriented.Ability to work outdoors in various weather conditions.Comfortable handling physical tasks such as lifting, standing, and walking for extended periods.Comfortable interacting with golfers of all skill levels and handling on-course issues as they arise.Strong communication skills and the ability to stay calm and professional in a fast-paced environment.Ability to assist with course navigation and provide detailed course information.Prior experience in golf or customer service is a plus, but not required.Must be available to work flexible hours, including weekends and holidaysMust have a valid Driver's LicenseEmployee Benefits:
Incredible Cragun's Resort Discounts (marina rentals, recreation, pools, beaches, etc.)Dining Discounts for you, family, and friends at FIVE dining outletsGull Lake Cruises discountsHIGHLY discounted GolfFlexible SchedulingA great work environmentHourly Wage $11.41-14.00Experience the best golf in the Brainerd Lakes Area at Cragun's Legacy Courses - join our team!