Business Office Manager

Business Office Manager Lakewood Golf & Country Club – Tullahoma, Tennessee Join Our Team Lakewood Golf & Country Club is seeking an experienced, organized, and service-oriented Business Office Manager to oversee the club's daily administrative, financial, and human resources operations. Celebrating our 100th year, Lakewood is one of Middle Tennessee's premier private clubs, offering championship golf, dining, swimming, tennis, pickleball, and a vibrant social calendar. As we continue investing in our facilities, technology, and member experience, we're looking for a dedicated professional to become an integral part of our leadership team. Position Summary The Business Office Manager serves as the administrative hub of the club, ensuring smooth day-to-day operations while providing exceptional service to our members. This position works closely with the President, Board of Directors, department managers, accounting, employees, members, and vendors. Primary Responsibilities Manage member billing, payments, accounts receivable, and collections Process payroll and maintain employee records Coordinate new employee onboarding and HR administration Prepare monthly financial reports and support the budgeting process Manage member accounts within the club management system Assist prospective members through the membership application process Provide outstanding customer service to members, guests, and vendors Oversee daily office operations, correspondence, filing systems, and administrative functions Coordinate with accounting, department managers, and outside vendors Prepare reports, Board materials, and club communications Maintain confidential personnel and financial records Support compliance with club policies and employment procedures Qualifications The ideal candidate will possess: Three or more years of office management, business administration, accounting, or related experience Payroll and bookkeeping experience Excellent organizational and time management skills Strong written and verbal communication abilities Exceptional customer service skills High attention to detail and accuracy Ability to handle multiple priorities in a fast-paced environment Proficiency with Microsoft Office, including Excel and Outlook Experience with accounting or club management software is preferred Country club, hospitality, nonprofit, or service industry experience is a plus What We Offer Competitive salary based on experience Paid Time Off Professional, team-oriented work environment A Lakewood G&CC Family Golf Membership Opportunity to play a key leadership role at one of Tennessee's premier private clubs The chance to make a meaningful impact on the member experience and the continued success of a historic organization About Lakewood Golf & Country Club Founded in 1926, Lakewood Golf & Country Club has been a cornerstone of the Tullahoma community for nearly a century. Our mission is to provide an exceptional golf, dining, and social experience for our members while fostering a welcoming, family-friendly atmosphere. How to Apply Interested candidates should submit a resume and a brief cover letter outlining their qualifications and interest in joining the Lakewood team. Applications may be emailed to lakewoodgcctn@gmail.com . Pay: $25.00 - $30.00 per hour Benefits: Employee discount Work Location: In person