Member Services Coordinator - Full Time

The Member Services Team is looking for a highly motivated, problem solver to assist in member’s day-to-day planning needs. Weekend and Holiday availability a must. Duties include: Welcoming members and guests at reception of The Post building Assist members and guests in planning itineraries via email, phone or face to face Must have good interpersonal and communication skills.

Perform various administrative duties in planning and executing of club events Prepare for arrivals and departures Perform other duties as required Booking and confirming all member/guest reservations including, but not limited to those for restaurants, activities, transportation, grocery delivery, spa appointments, baby-sitting and flower deliveries. Preparing itineraries.

Placing follow up calls to members/guests after receipt of pre-arrival form. Working with the Ranch Hand to arrange deliveries and transportation. Attending to any special needs of the guests. Awareness of local events both on and off property. Additional Job Duties: Comply with all policies and procedures for the Victory Ranch Club, LLC. Report to work in compliance with the Victory Ranch Club, LLC Uniform and Grooming Standards.

Report to shift on time. Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels permit. Hospitality experience preferred Must have a valid Driver’s License Service Standards: Eye contact should be made with every member/guest. A genuine smile should be offered to every member/guest.

Employees should build rapport with members/guests during any conversation, if the guest responds to the initial statement with a conversational demeanor. Guest last name is used effectively, but discreetly, as a signal of recognition at least once and not more than twice during any conversation with guests.

Before concluding conversations, the guest is verbally offered additional assistance with a statement relevant to the guest’s individual needs. Must be able to work weekends, evenings and holidays Starting Wage: 22.00 per hour Victory Ranch is a private four-season community set amidst 6,250 pristine acres with over 3,500 acres of private backcountry wilderness.

Located in Kamas, we are just a 10 minute drive from Heber and a 20 minute drive from Park City.

Victory Ranch provides a preferred working environment for our valuable employees, as we offer exceptional benefits and perks: Breakroom with coffee, snacks, ping-pong table and lunch provided daily All employee uniforms are provided Golf privileges Discounted items from retail and golf shop Use of over 20 miles of private hiking and biking trails Competitive pay, full benefits package, and 401K option