Business General Manager / Administrator
Jackson County Country Club · Carbondale, IL
Posted 1 day ago
External listing
About the Role
Business General Manager / Administrator
Overall Role
We are a real estate company seeking a General Manager/Administrator who will be responsible for overseeing the daily operations of our businesses, including property management, a golf course, and storage units.
Key Responsibilities
Staff Management
Schedule, train, and supervise Pro Shop, maintenance, and staff.Monitor employee performance and provide coaching when needed.Ensure staff follow company policies and safety procedures.
Administration & Reporting
Handle daily cash reconciliation, deposits, and sales reports.Manage inventory for Pro Shop merchandise, beverages, and supplies.Prepare weekly and monthly operational reports for management.Process invoices, vendor orders, and basic bookkeeping tasks.
Customer Service
Resolve customer complaints professionally and promptly.Maintain strong relationships with members, guests, and local community.Promote course offerings, memberships, and special deals.
Marketing & Sales
Assist with social media updates, promotions, and advertising.Help drive revenue through tournaments, events, and product sales.Support efforts to increase memberships and repeat play.
Compliance & Safety
Ensure all operations comply with local laws, liquor license rules, and safety regulations.Maintain records for insurance, inspections, and incident reports.
Supervise Daily Activities in Prior Business
Golf Operations
Supervise daily golf course operations (Pro Shop, cart fleet, tee times, pace of play).Manage tee sheet reservations and ensure smooth flow of players.Greet members and guests, address concerns, and maintain high service standards.Coordinate tournaments, leagues, and special events.
Course & Facility Management
Work with the Grounds Superintendent to ensure course quality and maintenance.Oversee driving range operations and equipment.Ensure cleanliness and upkeep of all facilities, including clubhouse and restrooms.
Qualifications
Knowledge in golf course operations, hospitality, or management.Strong leadership, communication, and customer service skills.Ability to work weekends and flexible hours.Knowledge of golf is a strong advantage but not required.Basic computer skills (POS systems, scheduling software, spreadsheets).
Job Type: Full-time
Pay: From $40,000.00 per year
Work Location: In person