Pro Shop Assistant

Job Overview

Join our dynamic team as a Pro Shop Assistant, where your enthusiasm and customer-focused mindset will elevate the guest experience at our premier recreational facility. In this vibrant role, you’ll be the friendly face welcoming visitors, managing retail sales, and ensuring smooth operation of the pro shop. Your energetic approach and attention to detail will contribute to creating memorable moments for guests of all ages.

Whether assisting with equipment rentals, organizing events, or maintaining safety protocols, you’ll play a vital part in delivering exceptional service and fostering a lively, safe environment.

Duties

Greet guests warmly and provide outstanding customer service to enhance their visit experience Manage retail sales including processing cash transactions using POS systems and handling cash with accuracy Assist with event management tasks such as coordinating bookings, setting up equipment, and supporting event logistics Oversee safety procedures by enforcing safety protocol adherence, conducting manual handling tasks safely, and providing first aid or CPR when necessary Support outdoor work activities including heavy lifting, equipment maintenance, and ensuring the venue’s cleanliness and organization Handle guest inquiries confidently through public speaking and clear communication, resolving conflicts efficiently when they arise Facilitate guest services by managing reservations, assisting with food service operations if applicable, and ensuring a welcoming environment for children and families

Experience

Previous experience working in an event venue or hospitality setting is highly desirable Demonstrated skills in retail sales, cash handling, and operating POS systems Experience working with children or in youth-focused programs is a plus Knowledge of safety protocols including CPR certification and first aid training is preferred Outdoor work experience involving manual handling or heavy lifting enhances suitability for this role Background in event management or theater experience can be beneficial for coordinating activities and engaging audiences Strong communication skills with public speaking ability to interact confidently with diverse guests

Join us to bring energy, professionalism, and a passion for guest satisfaction to our lively recreational environment. We’re dedicated to creating a safe, fun-filled space where every visitor leaves with a smile!

Pay: $17.00 - $19.00 per hour

Expected hours: 15.0 – 25.0 per week

Benefits:

Employee discount Flexible schedule

Work Location: In person