About the Role
The Senior Analyst Digital Commerce Merchandising contributes to TaylorMade Golf’s success by partnering with the US merchandising, Go-to-Market (GTM), product enrichment, and Global Digital Commerce teams, as well as regional digital commerce partners, to understand and champion how products are launched and merchandised, then ensuring regional eCommerce partners across all markets are aligned, equipped, and executing to the same high standard. Spanning TaylorMade’s B2C eCommerce sites and consumer-facing App, this role is central to scaling best practices globally and ensuring every product launch is executed flawlessly — delivering a best-in-class consumer experience regardless of region or application. This person serves as the key enabler between global headquarters strategy and regional execution, with a relentless focus on consistency, quality, and precision across every market.
Essential Functions And Key Responsibilities
Partner closely with the US merchandising, GTM, product enrichment, and Global Digital Commerce teams to develop a deep understanding of product launch plans, merchandising strategies, platform capabilities, and site standardsServe as the primary point of contact for regional eCommerce partners across EMEA, APAC, and other markets, providing the guidance, direction, and support needed to execute product launches and merchandising plans consistently and on timeProactively communicate with regional partners and all cross-functional stakeholders, delivering clear launch plans, timelines, updates, and expectations well in advance to ensure every market is prepared and alignedTranslate global launch plans and merchandising strategy into clear, actionable documentation and direction that regional teams can execute againstMonitor and review regional execution of product launches and merchandising standards, proactively identifying and resolving gaps or misalignments before they impact the consumer experienceCapture and codify merchandising best practices from the US and leading markets into repeatable playbooks, launch checklists, and training materials for regional useConduct regular check-ins with regional eCommerce partners to assess merchandising health, share updates from HQ teams, and reinforce global launch and presentation standardsPartner with the Global Digital Commerce team to stay current on new and upcoming SFCC platform capabilities, ensuring regional teams are informed and supported in adopting enhancementsPerform hands-on setup and configuration directly within SFCC Business Manager as needed, including initial product and catalog setup, to support regional merchandising capabilities and ensure regions are set up for a successful launchCollaborate closely with the product enrichment team to bridge the gap between product enrichment and consumer-facing product launches, ensuring enriched product content is accurate, complete, and ready to support merchandising execution across all regionsPartner with the design team to ensure creative assets are developed, organized, and shared globally in a timely manner to support regional merchandising strategies and go-to-market activitiesServe as the global merchandising SME for regional partners, providing hands-on guidance and troubleshooting support as neededBring regional feedback and market-specific context back to US and HQ teams to help inform global launch planning, site strategy, and platform development prioritiesSupport onboarding and ongoing training of regional eCommerce partners on global merchandising standards, SFCC tools, and product launch processesInspect regional product pages, catalog setups, and promotional executions to ensure accuracy, visual consistency, and alignment with global brand and UX standardsBuild strong relationships across regional and HQ teams to foster accountability and ensure alignment on global merchandising prioritiesPerforms other related duties and assignments as required
Knowledge And Skills Requirements
Strong understanding of eCommerce merchandising principles, digital product launches, and online retail best practicesHands-on experience with Salesforce Commerce Cloud (SFCC) and Business Manager, with the ability to perform catalog setup, product configuration, and merchandising tasks directly within the platformExcellent project management and organizational skills, with the ability to coordinate across multiple regions and workstreams simultaneouslyExceptional communicator who proactively keeps all partners and stakeholders informed with clear, structured updates, plans, and expectationsNatural relationship builder, comfortable working with both the Global Digital Commerce team and business-side regional partnersAble to absorb complex launch plans and merchandising strategies and distill them into clear, practical direction for a variety of stakeholdersCollaborative by nature, with a demonstrated ability to influence without authority and drive alignment across global, cross-functional teamsComfortable operating across global time zones and managing competing priorities across marketsStrong attention to detail with the ability to spot execution gaps and inconsistencies across regional sitesProactive and self-directed, with the initiative to identify issues before they impact launches and bring solutions to the tableEager to learn and highly adaptable in a fast-paced, evolving environment
Education, Work Experience, And Professional Certifications
Bachelor’s degree in Marketing, Business, or related field3+ years of experience in eCommerce, digital merchandising, or a related digital commerce roleHands-on experience with Salesforce Commerce Cloud (SFCC) and Business Manager requiredExperience working with or coordinating across international or multi-regional teams strongly preferredExperience with Jira and Confluence for project tracking and documentation highly preferredKnowledge of Quantum Metrics, Google Analytics, or other eCommerce analytics tools highly preferredKnowledge of MS Office Tools (Outlook, Word, PowerPoint, Excel)
Work Environment / Physical Requirements
Normal office conditions with consistent computer usage Ability to work extended hours as necessary to support global team coordination across time zones Light physical effort equal to frequent lifting or moving of lightweight materials
TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $85,000 - $100,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.
TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.