Director of Golf, Lake Toxaway Country Club

About Lake Toxaway Country Club Lake Toxaway, NC | Lake Toxaway is a private, gated mountain community located just minutes from Cashiers, Highlands, and Brevard, NC, in the heart of the Blue Ridge Mountains. The Lake Toxaway community has a rich history that dates back to the early 1900’s, when prominent turn-of-the-century families retreated to the area to embrace the unspoiled beauty of Mother Nature and enjoy the company of dear friends and family. In recent years, the club has made significant investments in enhancing its amenities. After completing a full clubhouse renovation, the club introduced a new pool and dining complex overlooking Lake Toxaway, added four Pickleball courts, and built a new golf academy at the Fazio Learning Center. TopTracer Range technology was added in 2025, and the next major project—the Fitness Center renovation—begins in September 2026. CLUB DETAILS Facility: Privately Owned Access: Private Initiation Fee: $150,000 Dues: $19,000 Number of Members: 475 Season: April- November Range: Fazio Learning Center w/TopTracer Annual Rounds: 12,000 Number of Carts: 40 Allow Private Carts: Yes Number of Golf Staff: 20 Position Overview Title: Director of Golf Reports to: General Manager Supervises: Golf Operations Staff Position Description: Reporting directly to the GM, the Director of Golf at Lake Toxaway Country Club serves as the strategic and operational leader of all golf-related functions. This role carries full “ownership” of the daily golf experience, ensuring that every member interaction — from outside services to the practice facilities, golf shop, instructional programs, and tournament operations — reflects a premier experience. As the visible leader and primary ambassador of the golf operation, the Director of Golf fosters a culture of hospitality, professionalism, and proactive engagement. You will champion a culture of elite hospitality and engage actively with both men’s and women’s golf programs, consistently elevating member satisfaction through exceptional service delivery and meaningful relationship-building. Working closely with the Club’s senior leadership team — including Agronomy, Communications, Food & Beverage, Membership, and culinary leadership — the Director of Golf plays an integral role in advancing the Club’s strategic objectives and managing operational and capital resources responsibly. The ideal candidate is a collaborative and forward-looking professional with a proven ability to lead, inspire, and develop high-performing teams while continually elevating all facets of the golf operation. Essential Job Functions Manage all aspects of the golf shop, outside services, and overall golf operations to ensure seamless, efficient, and professional service across the club. Lead, train, and motivate the golf operations team through regular staff meetings to foster communication, alignment, and operational excellence. Ensure all closing procedures and daily operational tasks are completed in accordance with club standards and best practices. Supervise the daily activities of outside golf staff, including Marshals, Starters, and Golf Shop Attendants, ensuring compliance with policies and procedures related to the staging area, range, and golf cart storage. Provide professional golf instruction to members and guests in alignment with Invited and PGA/LPGA standards, including clinics, private lessons, and programs for adults, juniors, and seniors. Develop relationships with members by leading and participating in committees, organizing specialized clinics, offering personalized golf lessons, and engaging in golf activities. Promote the game of golf and uphold the club’s reputation by consistently delivering professional, high-quality service. Lead the planning, scheduling, execution, and follow-up of all club tournaments and special golf events, collaborating with key departments to deliver a seamless member experience. Direct staff in event preparation, execution, and post-event evaluation to maximize member satisfaction and operational efficiency. Develop and implement strategic plans to drive golf-related revenue, sales, and marketing efforts in alignment with company financial goals and guidelines. Establish and achieve sales and golf instruction targets while adhering to company policies and driving financial performance. Recruit, hire, and develop a high-performing team dedicated to exceptional member experiences. Ensure the pro shop provides a welcoming, efficient, and professional atmosphere that exceeds member and guest expectations. Lead and manage golf shop operations by training and motivating staff, conducting regular meetings to align objectives, boost performance, and maintain operational excellence. Develop and manage the annual golf calendar with diverse events and activities designed to engage and enrich the member experience year-round. Experience And Qualifications Including, but not limited to, the following: Minimum of 5 years of professional golf experience, with a strong focus on customer service. PGA/LPGA Professional Class A Certification. Proven leadership skills with a commitment to leading by example. Excellent communication, time management, and organizational abilities. Strong interpersonal skills and the ability to build meaningful relationships with guests. High energy, enthusiasm, and a consistently positive attitude. Ability to resolve guest concerns quickly and manage expectations effectively. Comfortable working in a fast-paced environment. Ability to stand, walk, bend, and navigate stairs for extended periods. Availability to be on-site during peak business hours. Compensation And Benefits The club will provide a compensation and benefits package commensurate with experience and qualifications. This includes but is not limited to: Salary: Competitive salary range commensurate with the qualifications and experience of the successful candidate Bonus Plan Matching 401 (k) retirement savings plan Car, Phone, and Clothing Allowances Medical, dental, and vision plan Life insurance Short-term and long-term disability insurance Generous paid time off and leave programs APPLICATION INSTRUCTIONS All applications MUST be submitted through the PGA of America's Career Services Department as described below. Resume deadline is June 14, 2026 at 11:59 pm Eastern Time Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, Lake Toxaway Country Club, Director of Golf Please address all correspondence to – Mr. John Schoenbeck | General Manager | Lake Toxaway Country Club Greg Stenzel, PGA is the lead consultant for this search, please contact him with any questions. Email: gstenzel@pgahq.com The employer does not wish to be contacted at this time