Dining & Beverage Operations Manager

Position Overview We are seeking an experienced, service-driven Dining & Beverage Operations Manager to lead front-of-house operations across multiple dining and beverage outlets at our private country club. This role is instrumental in delivering exceptional member experiences through thoughtful leadership, refined service standards, and strong collaboration with culinary and hospitality leadership.The Dining & Beverage Operations Manager reports directly to the Director of Hospitality and works side-by-side with the Chef as an equal partner on the organizational chart. This position provides direct leadership to the Bar Manager and oversees all dining rooms and beverage service operations. Areas of Responsibility This role oversees food and beverage service across the following outlets: Main Dining Room & Main Bar Secondary Bar in the Clubhouse Poolside Bar & Café On-course Beverage Cart Dining and beverage service for club events Key Relationships Director of Hospitality: Direct reporting relationship; ensures alignment with club standards, systems, and strategic goals Chef: Collaborative partnership to ensure seamless front- and back-of-house operations Bar Manager: Direct report; oversees bar programming, staffing, and beverage execution Primary Responsibilities Lead and manage all front-of-house food and beverage operations to ensure a consistently exceptional member and guest experience Recruit, train, schedule, mentor, and evaluate dining room, bar, and service staff Provide direct leadership and support to the Bar Manager and bartending teams Maintain presence on the floor during service; engage with members, anticipate needs, and resolve concerns proactively Enforce club service standards, policies, and fine dining etiquette Collaborate closely with the Chef to ensure service flow, communication, and presentation consistency Oversee reservations and daily service execution across all outlets Ensure all dining and bar spaces are clean, organized, and presentation-ready Manage POS system updates, troubleshooting, and reporting Track dining covers, beverage sales, and revenue metrics Support billing accuracy, event invoicing, and administrative reporting Attend weekly leadership meetings with Hospitality, Culinary, Golf, Grounds, and Administration teams Schedule Expectations Consistent availability on Friday evenings Frequent weekday evenings Occasional weekends and designated holidays Flexibility is essential in a member-focused environment. Required Qualifications Minimum of 3 years of management experience in hospitality, restaurants, fine dining, or private clubs Demonstrated passion for service and working directly with people Proven ability to lead and develop front-of-house teams Strong organizational, communication, and problem-solving skills Experience with POS systems Availability to work evenings, weekends, and holidays High school diploma or equivalent Preferred Qualifications Experience in fine dining or private club service environments Hospitality Management degree or related certification Proficiency in Google Suite and Excel Familiarity with beverage programs, inventory controls, and service standards Compensation & Benefits Competitive salary of $60,000–$70,000 Employee meals and access to club facilities for immediate family Paid training and professional development opportunities Collaborative, team-oriented leadership culture How to Apply To apply, email your resume and cover letter to gm@stevenspointcountryclub.com using the subject line "Application – Dining & Beverage Operations Manager". Only applications that follow these instructions will be considered. Job Type: Full-time Pay: $60,000.00 - $70,000.00 per year Benefits: Employee discount Flexible schedule Paid training Application Question(s): Availability to work evenings, weekends, and holidays Education: High school or equivalent (Required) Experience: Restaurant management: 3 years (Required) Hospitality management: 3 years (Required) License/Certification: Driver's License (Required) Work Location: In person