Assistant General Manager / Golf Professional

JOB DESCRIPTION: Assistant General Manager

POSITION DESCRIPTION SUMMARY

The Assistant General Manager is responsible for supporting the General Manager with all club operations to meet performance and profit goals.

The Assistant GM will help direct and administer all aspects of the operation and coordinates/administers the property’s policies and procedures as defined by the property’s ownership as well as to manage the day-to-day golf operations activities through maintaining quality standards, hiring and training golf shop and outside service employees, managing merchandise activities, handling all aspects of the outing business and providing superior guest service.

PRIMARY RESPONSIBILITIES:

Manages all sources of revenue to include golf rounds, food and beverage, merchandising, and agronomy.Ensures all departments are profitable and maintain strong working relationships.Creates local and national marketing plans and pricing strategies and knows market segments. Responds quickly to changing market conditions and revises strategies accordingly.Actively participates in sales discussions, meetings and plans.

Knows key account executives and business base.Knows monthly production levels for each sales person on the staff.Creates the golf course’s annual budget and monitors the performance of the golf course throughout the year.Manages Human Resources functions of the golf course by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.Protects the golf course and its assets through enforcing and maintaining a preventative maintenance program.Responds quickly to guest requests in a friendly manner.

Follows up to ensure guest satisfaction.Ensures golf course is in compliance with all federal, state and local laws.Note: Other duties as assigned by supervisor or management.Strong leadership skillsDirective leadership to meet established quality and time standardsStrong oral and written communication skillsSense of urgency to achieve timely, quality resultsWork within established standards and guidelinesPro-active, problem solving orientationAttention to detailPlanning and organizational abilityCustomer skillsComputer skillsAccounting knowledgeMust demonstrate a positive attitude at all timesMust provide outstanding customer service to all internal and external customersWorking Conditions

Should be available to work nights, weekends and holidays.50+ hours a weekWill be required to be on call when away from work.EDUCATION AND/OR EXPERIENCE

Four-year college degree is preferred, but not required and/or equivalent work experience.Special consideration will be given to those who exhibit exemplary performance. 5-7 years golf course, or service/hospitality experience preferred.REPORTING RELATIONSHIPS

Directly To: General ManagerEQUAL EMPLOYMENT OPPORTUNITY

The club is an Equal Opportunity Employer.

Pay: $60,000.00 - $70,000.00 per year

Benefits:

Dental insuranceEmployee discountHealth insuranceLife insurancePaid time offVision insuranceExperience:

Golf Course : 4 years (Required)Work Location: In person