Assistant General Manager, Golf

Description: Backed by Callaway Golf and Danny Meyer’s Enlightened Hospitality Investments, Five Iron blends world-class technology with hospitality-driven service across its sports bars, restaurants, and entertainment venues. With 35 locations open and more than 50 in the pipeline worldwide, the brand is expanding its reach while remaining rooted in innovation, inclusivity, and community connection. We are seeking an Assistant General Manager of Golf to assist the General Manager of Performance in overseeing and managing golf operations at the location, and is dedicated to delivering exceptional service and genuine hospitality. The Assistant General Manager of Performance is charismatic, people-oriented, gets to know Guests on a first-name basis, with the ability to develop a proficiency at using our equipment, including our golf simulators. The Assistant General Manager of Performance reports directly to the General Manager of Performance. Responsibilities include the following: Assist the General Manager of Performance in management and training of morning and afternoon golf staffProvide above-and-beyond service to Guests with a friendly faceOpen the location in the mornings and weekendsProficiency in golf simulator technology; Adhere to quality control processes to ensure all simulators are maintainedCultivate meaningful relationships with Guests and display attention to detail by actively checking in with Guests throughout their bookingMaintain and organize golf bag storage and all golf equipmentMaintain up-to-date knowledge of all of our products and business lines and work alongside the Director of Golf to hit quarterly sales targetsBuild the membership community through member events, outings, and engage in local reciprocity efforts with state/regional golf associations and courses.Maintain up-to-date knowledge of food and beverage offerings; ability to deliver premium food and beverage service, including taking orders and timely delivering itemsTake pride in ensuring guests' enjoyment by actively checking in with guests throughout their booking to ensure satisfaction and promptly address any concernsFollow all health and safety regulations regarding food handling, alcohol service, and cleanlinessVerify guests' legal drinking ageRequired Qualifications: Passion for the game of golfHospitality, hotel or golf course/club, or sports management experience preferredExemplary communication, time management and organization skillsUpbeat energy and enthusiasm and a positive attitudeAbility to think on your feet and manage customer expectationsAbility to work in a fast paced environmentAvailability to be present in the space primarily mornings/afternoons, and weekends/holidaysAbility to stand, walk and bend for long periods of time and maneuver up and down stairsBenefits (*applies to full-time employees): Health, Dental, and Vision insurance*Long and Short Term Disability*Accident and Critical Illness Insurance*401K *Meals while working are included for freeJob Type: Full Time, Non-Exempt Not Tip Eligible Bonus Eligible Pay: $60,000 - $70,000 Additionally, wages for teaching lessons/clubfitting, if applicable, are provided. You will also have the opportunity to earn incentive-based compensation through a bonus program, based on the membership retention and performance related revenue. Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required. Requirements: