Cocktail Server

Our Mission: Extraordinary Experiences. Connected Community Club Vision: To be the leading private club for families and professionals in Northern California, delivering joy, connection, and excellence through our unparalleled facilities and signature experiences. As a member of the Blackhawk Country Club team, you play an integral role in advancing our Club’s Vision and Strategic Plan. You will be expected to adhere to our "6B's," which outline the fundamental expectations we have of every employee. Additionally, we rely on you to embody our HAWKS CODE culture, bringing it to life through your language, attitude, and actions. Position Summary The role of Cocktail Server is ideal for someone who enjoys creating exceptional guest experiences in an upscale, private club environment. Cocktail Servers serve beverages while providing attentive, courteous service to members and guests while maintaining the highest standards of professionalism and hospitality. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Greet members and guests warmly and provide prompt, attentive service Take beverage and light food orders accurately and deliver in a timely manner Prepare and serve cocktails, wine, beer, and non-alcoholic beverages according to club standards Maintain thorough knowledge of beverage menus, daily specials, and club offerings Ensure compliance with all alcohol service laws and club policies Maintain cleanliness and organization of service areas, including bar and lounge spaces Process orders and payments accurately using the club’s POS system Anticipate guest needs and respond promptly to requests or concerns Work collaboratively with bartenders, servers, and management to ensure smooth service Uphold the club’s standards of appearance, etiquette, and confidentiality Minimum Qualifications (Knowledge, Skills, and Abilities) Previous experience as a cocktail server or in hospitality preferred (country club or fine dining experience a plus) Strong interpersonal and communication skills Professional demeanor with a focus on member satisfaction Ability to multitask and remain composed in a fast-paced environment Knowledge of cocktails, wine, and spirits preferred Must be at least [state-required age] to serve alcohol Flexible availability, including evenings, weekends, and holidays Ability to stand, walk, and carry trays for extended periods Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Mobility: The role may require frequent movement, including: walking, standing, and occasional bending, kneeling, or reaching to serve beverages. Lifting: Occasional lifting of supplies, equipment, or inventory items may be necessary unto 30 lbs. Manual Dexterity: Ability to use hands and fingers for tasks such as typing, writing, operating computer systems, handling paperwork, and managing inventory. Vision: Clear vision and ability to read written documents, computer screens, and equipment displays are essential for reviewing reports, analyzing data, and assessing operations. Hearing: Good hearing ability is necessary for effective communication with staff, members, guests, and vendors. Stamina: The role may involve long hours and extended periods of activity, especially during peak business periods, special events, or banquet functions. WORK ENVIRONMENT Indoor/Outdoor Setting: The majority of work is performed indoors. Temperature: The work environment may vary in temperature, depending on the location and season. It may include both heated and air-conditioned areas. Noise Level: The work environment can be fast-paced and may involve moderate to high levels of noise from members, guest, staff, and equipment. Pressure: The role often involves working under pressure, especially during events and peak season.