Outside Services
Horseshoe Bay Golf Club · Egg Harbor, WI
Posted Today
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About the Role
Position Overview
The Outside Services team is the heart and soul of the golf department. They have the most contact with members on a daily basis. Each member of this team assists in directing the daily activities of the outside services operation in accordance with the philosophy, policies and procedures of the Club. Effective time management, attention to detail, and superior member service will be necessary to excel in the position. The Outside Services Attendant is highly visible and conscientiously tends to the needs of members/guests, ensuring that each and every one of their most simple to most complex needs are fully anticipated so that their experience is enjoyable and world class.
Ensure that all members and guests are greeted and welcomed in a professional and courteous manner and ensure that members/guests do not carry their own clubs. • Assist in the set-up, maintenance, cleanliness and appearance of the bag drop, staging area, bag room, practice facility, storage areas, golf car facility, golf cars, utility vehicles and all golf operation equipment. • Ensure that standards of operations are maintained for the golf department. • Provide club storage to members and guests and maintain proper club storage records. • Professionally communicate information about golf services and become fully knowledgeable about all fees and services. • Provide impeccably clean and perfectly maintained golf cars to members/guests. Conduct daily preventative maintenance and assist with the repair of the golf cars ensuring accurate golf car records are kept documenting all repairs and preventative maintenance. • Ensure that uniforms and name tags are worn and kept in proper condition. • Communicate by two-way radios with the golf shop and Golf Professional Staff to ensure the operation operates in an efficient manner. • Perform any other tasks requested by the management or golf shop staff.