About the Role
<h3><strong>Job Description:</strong></h3>
<p>We are seeking enthusiastic and personable individuals to join our team as Golf Cart Outside Staff. This role is pivotal in creating a positive and memorable experience for our members and guests. As part of our outside services team, you will be responsible for ensuring a smooth, enjoyable, and seamless golfing experience, with a focus on member attentiveness and proactive service. Your ability to anticipate needs and interact warmly with members will be key to success in this position.</p>
<h3><strong>Key Responsibilities:</strong></h3>
<ul>
<li>
<p><strong>Member Interaction:</strong> Greet members and guests with a friendly and welcoming attitude. Engage in conversations and build rapport with regulars and new faces alike, creating an inviting and relaxed atmosphere.</p>
</li>
<li>
<p><strong>Proactive Service:</strong> Anticipate the needs of members before they ask. Whether it’s offering water, providing an umbrella on a rainy day, or assisting with their golf bag, take initiative to ensure a smooth experience from start to finish.</p>
</li>
<li>
<p><strong>Golf Cart Maintenance:</strong> Ensure that golf carts are clean, stocked, and properly maintained at all times. Double-check carts for proper equipment, such as scorecards, tees, sand for divots and pencils, and ensure carts are charged and ready for use.</p>
</li>
<li>
<p><strong>Course Familiarity:</strong> Be knowledgeable about the golf course layout and facility, and amenities to provide accurate information to members and guests. Offer assistance with directions or suggestions.</p>
</li>
<li>
<p><strong>Assisting with Loading/Unloading:</strong> Assist golfers with loading and unloading their bags onto carts, ensuring that the process is efficient and courteous on the podium position.</p>
</li>
<li>
<p><strong>Communication:</strong> Maintain clear communication with fellow team members and supervisors to ensure smooth operations and the highest level of service.</p>
</li>
<li>
<p><strong>Safety and Cleanliness:</strong> Adhere to safety guidelines while operating golf carts, ensuring a safe and clean environment both for guests and team members.</p>
</li>
</ul>
<h3><strong>Qualifications:</strong></h3>
<ul>
<li>Exceptional interpersonal skills with a passion for providing excellent service.</li>
<li>Positive attitude, energy, and enthusiasm for engaging with members, guests and other staff.</li>
<li>Must be proactive, observant, and able to anticipate member needs without being asked.</li>
<li>Ability to engage in casual conversation while maintaining professionalism.</li>
<li>Must be reliable, punctual, and demonstrate a strong work ethic and available to work different shifts as well as weekend days.</li>
<li>Previous experience in customer service or outdoor positions is a plus, but not required.</li>
<li>Must be able to work outdoors in various weather conditions.</li>
<li>Ability to lift and carry golf bags, as well as maintain physical stamina throughout the shift.</li>
</ul>
<h3><strong>Why Join Us?</strong></h3>
<ul>
<li>Be a key part of creating exceptional experiences for golf members and guests.</li>
<li>Work in a vibrant, friendly environment with a supportive team.</li>
<li>Competitive pay and flexible scheduling with opportunity to advance.</li>
</ul>
<p>If you’re passionate about golf, enjoy working outdoors, and love connecting with people, we’d love to hear from you! Apply today to become a valued member of our outside services team.</p>