Operations Assistant

Position Overview: We are seeking a reliable and detail-oriented Operations Assistant to support daily clubhouse activities at our golf course. This role is essential to ensuring a smooth, welcoming experience for members and guests while assisting with the behind-the-scenes coordination that keeps operations running efficiently. Key Responsibilities: Greet members and guests, providing friendly and professional customer service Assist with check-ins, tee time coordination, and point-of-sale transactions Support pro shop and clubhouse operations, including merchandise organization and inventory tracking Coordinate with golf staff, food & beverage teams, and management to ensure seamless service Handle phone inquiries, reservations, and general administrative tasks Perform a wide range of administrative duties, including data entry, scheduling, filing, record-keeping, report preparation, email correspondence, and document management Maintain and update member and guest records in internal systems Assist with billing, invoicing, and basic financial tracking as needed Maintain cleanliness and organization of the clubhouse, locker rooms, and common areas Assist with event setup and execution (tournaments, outings, private events) Monitor daily operations and report any issues to management Qualifications: Strong communication and interpersonal skills Customer-service mindset with a positive, team-oriented attitude Ability to multitask and stay organized in a fast-paced environment Basic computer skills and familiarity with POS systems (preferred) Availability to work flexible hours, including weekends and holidays Interest in golf or hospitality is a plus, but not required Physical Requirements: Ability to stand for extended periods Occasional lifting (up to 25 lbs) for event setup or inventory handling What We Offer: Competitive hourly pay Opportunities for growth within Fairfax County and golf enterprises Employee discounts and golf privileges A dynamic and friendly work environment Pay: From $20.00 per hour Benefits Employee discount Health insurance Work Location: In person