Golf Pro-Shop Attendant

DEPARTMENT: Golf Operations JOB TITLE: Seasonal Golf Shop Attendant REPORTS TO: Golf Shop Manager SCHEDULE: Seasonal (weekends and holidays required during peak season: May–September) COMPENSATION: Hourly (overtime eligible) BENEFITS: Meals, golf privileges, and paid time off Burning Tree Country Club is seeking a professional, personable, and detail-oriented Seasonal Golf Shop Attendant to support the daily operations of the Golf Shop. This role serves as a key point of contact for Members and guests, providing exceptional service while supporting retail operations, merchandising, and communication within the Golf Department. The Golf Shop Attendant plays an important role in creating a welcoming, organized, and elevated retail experience that reflects the standards of Burning Tree Country Club. Who We Are Burning Tree Country Club is a private, family-oriented club founded in 1962 and committed to creating exceptional experiences for Members, families, and guests. Our Community Includes An 18-hole championship golf course that has hosted U.S. Open Qualifiers and Met PGA events An 8-lane, 25-meter pool with diving well Har-Tru tennis courts and platform tennis complex Multiple dining venues including The Grille Room, Founders Bar, Patio, and Salons A robust calendar of Member events and junior programming in golf, tennis, and aquatics We take pride in delivering first-class service through strong teamwork, attention to detail, and a commitment to excellence across all areas of the Club. At Burning Tree Country Club, we are proud to be a team of dynamic professionals who champion authenticity, consistency, excellence, and innovation. Who You Are You are service-oriented, organized, and enjoy working in a retail and hospitality environment. You: Have strong communication skills, both written and verbal Enjoy engaging with Members and providing a high level of service Are comfortable working both independently and as part of a team Thrive in a dynamic environment with a varied schedule Take pride in presentation, organization, and attention to detail Bring prior experience in hospitality or golf operations (preferred) As a Golf Shop Attendant, you help create a seamless and elevated Member experience within the Golf Shop. The Essentials (Core Responsibilities) Interact daily with Members, guests, and staff in a professional and welcoming manner Provide on-floor retail assistance and support Member purchases Assist with merchandising, organizing, and maintaining the presentation of the Golf Shop Support communication and marketing efforts related to Golf Shop merchandise and events Coordinate and prepare merchandise and gifts for tournaments, outings, and special events Maintain organization and cleanliness of the Golf Shop environment Assist Members and guests with simulator operation as needed Support daily shop operations, including phone coverage and administrative tasks The Expectations (Performance & Professional Standards) Ability to multitask effectively between phone inquiries and in-person Member service Maintain a clean, organized, and visually appealing retail environment Deliver excellent customer service and anticipate Member needs Support accurate recordkeeping and sales tracking within the Golf Shop Demonstrate professionalism, responsiveness, and attention to detail at all times Contribute positively to team culture and overall Golf Operations success Education & Experience The Standards (Qualifications & Professional Conduct) Minimum 2 years of experience in the golf industry or hospitality preferred Skills & Competencies Computer literacy and familiarity with POS systems Basic bookkeeping and recordkeeping skills Strong organizational and multitasking abilities Ability to work independently and as part of a team Communication Skills Ability to communicate professionally and courteously with Members and staff Strong interpersonal and customer service skills Physical Requirements Ability to stand and remain active for up to 8 hours per day Ability to lift and move merchandise (5–10 pounds) Ability to work in a fast-paced retail and service environment