Job Summary
We are seeking an energetic and detail-oriented Outside Golf Operations Coordinator to lead the day-to-day management of our outdoor golf facilities. In this role, you will oversee the golf staff to ensure smooth operations on the course and surrounding areas. Your enthusiasm for hospitality, excellent customer service skills, and ability to manage multiple responsibilities will help create memorable experiences for our guests.
This paid position offers a fantastic opportunity to combine your passion for golf, hospitality, and event management in a vibrant outdoor setting.
Responsibilities
Coordinate and oversee daily golf operations to ensure a seamless guest experience from arrival to departure
Manage guest services by addressing inquiries, resolving conflicts, and providing exceptional hospitality at all points
Work with Outing Coordinator to execute special events such as tournaments, outings, and special activities, ensuring everything runs smoothly
Supervise outdoor staff and volunteers, providing guidance on customer service standards and safety protocols (#1 with this position!)
Maintain safety standards by monitoring course conditions, enforcing rules, and managing guest conduct to prevent conflict
Scheduling outside staff month to month (starters, rangers, cart staff, range staff, etc.)
Documenting golf cart issues and repairs needed.
Overseeing the driving range to make sure all related tasks are completed.
Training new staff ensuring proper guest treatment is always number 1.
Requirements
Experience overseeing various staff members
Strong conflict management skills with the ability to handle guest concerns professionally and effectively
Excellent customer service and guest relations skills to create welcoming atmospheres for diverse audiences
Ability to work with various individuals to help make all guests of the course feel welcomed.
This role is perfect for motivated individuals who thrive in lively outdoor environments and enjoy creating engaging experiences for guests of all ages. Join us to be part of a vibrant team dedicated to delivering outstanding service while promoting fun, safety, and community spirit!
Pay: $18.00 - $19.00 per hour
Benefits
Employee discount
Flexible schedule
Paid time off
Work Location: In person