About the Role
Cantigny Golf, located in Wheaton, Illinois, is one of the Midwest's premier public golf destinations. Featuring 27 holes plus a 9-hole youth links course, state-of-the-art practice facilities, a full-service clubhouse, dining venues, and year-round instructional programs, Cantigny Golf is recognized for exceptional course conditions and outstanding guest service. As part of Cantigny Park, a 500-acre destination that attracts hundreds of thousands of visitors annually, the facility offers beautifully maintained gardens, walking trails, museums, educational programming, special events, and recreational opportunities. Cantigny Park is one of the Chicago area's most unique cultural and outdoor attractions and is owned by the Robert R. McCormick Foundation, emphasizing excellence, stewardship, and service. Team members thrive in a collaborative, mission-driven environment focused on delivering exceptional hospitality while preserving and enhancing one of the region's most treasured public spaces.
The Director of Operations at Cantigny Golf is a pivotal role responsible for managing the daily operations across the entire property, including golf operations, food and beverage services, maintenance, grounds, guest services, safety, and vendor management. This hands-on leader collaborates closely with the Director of Food & Beverage, Director of Golf, Head Superintendent, and Director of Sales to oversee and successfully execute strategic initiatives aimed at enhancing guest experiences, operational excellence, and financial performance. The role requires a dynamic, coach-and-player leadership approach, emphasizing influence and collaboration rather than formal authority. The Director of Operations also partners with the General Manager to develop and evaluate target initiatives and administer workforce management tasks such as training, compliance, and succession planning. Responsibilities include project management of cross-department initiatives, change management, continuous process improvement, and ensuring compliance with health, safety, and regulatory standards. This position demands a flexible and adaptable mindset, able to navigate shifting priorities and evolving guest needs, while driving operational improvements and fostering a culture of coaching and talent development. The role is full-time, year-round, exempt, and salaried, offering an annual pay range between $90,000 and $110,000. KemperSports Management, the employer, values equal employment opportunity and is committed to fostering an inclusive workplace environment.
Bachelor's degree or equivalent combination of education and experience
minimum 5 years of operations management experience in hospitality or recreation
experience working cross-functionally with food & beverage, golf, grounds, and sales departments
excellent communication skills
proficiency in Microsoft Office and operations software
ability to analyze data and manage projects
strong leadership and coaching skills
ability to work flexible hours including evenings, weekends, and holidays
ability to work in a dynamic environment requiring walking, standing, and moving equipment
food safety or sanitation certification or ability to obtain within 30 days
full-time availability
willingness to supervise managers and staff
ability to maintain compliance with safety and regulatory standards
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