Job DetailsLevel: EntryJob Location: West Chester, PA19382Position Type: Part TimeSalary Range: $18.00-$18.00 HourlyJob Category: Food& BeverageServer - PT
Reports to: Food & Beverage Manager
Supervises:No supervisory duties are included in this position.
Job Summary (Essential Functions):Provide food and beverage service to club members andguests.
Job Tasks/DutiesSets up side station and performs assigned side (prep) work.Provides immediate attention to all members and guests uponseating.Makes sure that children are in the appropriate type of seat and are safe andsecure.Distributes food and wine menus; answersquestions.Fills glasses with ice water and suggests menuitems.Ensure that the correct account numbers and names are given forbilling.Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.Places orders with kitchen; informs cooks about any special cookinginstructions.Assembles food on tray; procures items from each station asnecessary.Serves meals; places dishes by courses in front of eachperson.Checks back to ensure member and guest satisfaction; replenishes water and butter asnecessary.Removes soiled dishes. Clears tables after each course and resets them with appropriatesilverware.Presents dessert menus, suggests and serves dessert, coffee and after-dinnerdrinks.Verifies accuracy of prices, state and federal taxes, tips and other charges on allchecks.Presents thebill.Handles all cash and credit card charges as prescribed by standard operatingprocedures.Keeps dining room and bus station areas clean.Clears, cleans and resets tables that have beenvacated.Advises supervisor of any complaints as soon as theyoccur.Performs clean-up and closing duties as assigned bymanager.Attends pre-meal meetings as requested bythe Dining Room Captain; Dining Room Supervisor; Dining Room Manager; or Outlet Manager.Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.Performs other appropriate duties assigned by Dining Room Manager or OutletManager.Qualifications Education and/or ExperienceGrade 12 education.Two years of comparable wait service experience preferred.The ability to read, write and execute basic math skills.Job Knowledge, Core Competencies and ExpectationsGreet and acknowledge members and guests.Is knowledgeable about the menu, buffet and wine list.Ability to time the service of each course.Learns members’ names and their special preferences.Knowledge of wines and spirits.Knowledge of and ability to perform required role during emergency situations.Licenses and Special RequirementsFood safety certification.Of legal age to serve alcoholic beverages.Alcoholic beverage certification.Physical Demands and Work EnvironmentRequired to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.Push, pull or lift up to 50 pounds.Continuous repetitive motions.Work in hot, humid and noisy environment.