Reports to: Front of House Manager
Supervises: No supervisory duties included in this position
Compensation: $14-$16 per hour depending on experience.
Education and/or Experience
· High School Diploma or equivalent.
· 18 years of age or older.
· Two years of comparable wait service experience preferred.
· The ability to read, write and execute basic math skills.
Job Knowledge, Core Competencies and Expectations
· Greet and acknowledge members and guests.
· Is knowledgeable about the menu, buffet and wine list.
· Ability to time the service of each course.
· Learns members’ names and their special preferences.
· Knowledge of beer, wine and spirits.
· Knowledge of and ability to perform required role during stressful situations.
· Expected to have reliable transportation to and from the Club.
Job Summary (Essential Functions)
Provide food and beverage service to club members and guests.
Job Tasks/Duties
· Sets up side station and performs assigned side (prep) work.
· Provides immediate attention to all members and guests upon seating.
· Distributes food and wine menus; answers questions.
· Memorizes all menu items and potential allergens.
· Ability to follow the proper steps of service each and every time.
· Ability to learn and implement tableside wine service.
· Pre-fills glasses with ice water and suggests menu items.
· Ensure that the correct account numbers and names are given for billing.
· Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily features and wine selections.
· Places orders with kitchen; informs Chef about any special cooking instructions.
· Serves courses appropriately.
· Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
· Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
· Presents dessert menus, offers and serves dessert, coffee and after-dinner drinks.
· Present the bill if required.
· Keeps dining room and server station areas clean.
· Clears, cleans and resets tables that have been vacated.
· Advises supervisor of any complaints or issues with service as soon as they occur.
· Performs clean-up and closing duties as assigned by manager.
· Attends pre-meal meetings as requested by the Dining Room Supervisor; Dining Room Manager; or Chef
· Thanks members and guests; invites them to return.
· Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
· Performs other appropriate duties assigned by Front of House Manager, Chef, General Manager or Lead Server.
· Completes all opening and closing checklist items, weekly cleaning items.
Licenses and Special Requirements
· Food safety certification, Recommended
· RAMP Training-Required within 60 days of employment.
Physical Demands and Work Environment
· Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
· Push, pull or lift up to 30+ pounds.
· Continuous repetitive motions.
· Work in hot, humid and noisy environment.
· Ability to go between indoor and outdoor service areas
Job Types: Full-time, Part-time, Seasonal
Pay: $15.00 - $17.00 per hour
Expected hours: 20.0 – 50.0 per week
Benefits:
Employee discountFlexible scheduleFood providedPaid time offShift:
Day shiftEvening shiftExperience:
food and beverage: 1 year (Preferred)Work Location: In person