Director of Clubhouse Operations

Position: Director of Clubhouse Operations Reports To: General Manager/COO FLSA Category: Exempt Location: Meadowbrook Country Club Northville, Michigan About Meadowbrook Country Club Founded in 1916, Meadowbrook Country Club is a premier, member-owned private club located in one of Metro Detroit’s most sought-after areas, Northville, Michigan. Following more than $35 million in capital improvements since 2017, Meadowbrook is one of the most vibrant and well-appointed private clubs in the Midwest. The Club blends timeless tradition with modern sophistication, offering a championship golf course (ranked #7 Best Course in Michigan by Golfweek Magazine), multiple dining venues, vibrant racquet and aquatics programs, and a dynamic calendar of social and family-centered activities. The Club operates fully for 10 months of the year, with January and February serving as the maintenance and planning months for the upcoming busy operational season. Meadowbrook CC is operationally led by an exceptional and newly hired GM/COO, who is a Past President of the NYS CMAA Chapter and former Club Manager of the Year (2024). The Club’s governance includes a nine-member elected Board of Directors and six Club Committees, providing clear governance and empowering professional management. The Club’s member culture is defined by connection, consistency, and pride—honoring its rich heritage while fostering a fun, inclusive, and family-oriented environment that members cherish for its reliability, warmth, and sense of belonging. The Club’s staff working culture is characterized as having a culture of excellence, rooted in the core values of teamwork, respect, selfless service, and continuous improvement. Club Facts 680 Total Members; 325 Class A Golf Members, 125 Social Members (waiting lists) $12.8 million total revenue $3.9 million food & beverage revenue 25,000 golf rounds annually 51 – average age of a member Three distinct a la carte dining rooms, multiple bars and patios, a pool café, and a halfway house New golf performance center with full bar and lounge New ballroom with 350-person capacity Full aquatics program with 3 pools and 100 kids swim team Vibrant racquets program with brand new courts (2 clay, 2 hard, 4 pickleball, and a dedicated Racquets House / Tennis Pro-Shop) 57 full-time staff; 211 total staff during peak season Position Summary The Director of Clubhouse Operations serves as the “Right-Hand Leader” to the Club’s newly hired and industry-leading GM/Chief Operating Officer. The Director of Clubhouse Operations will serve on the Club’s Executive Management Team along with the Director of Golf, Director of Agronomy, Director of Finance, Director of HR, Executive Chef, Director of Membership and Marketing, Director of Racquets, and Director of Aquatics. Reporting to the GM/COO, the Director of Clubhouse Operations leads and is responsible for front-of-house services in F&B, reception, housekeeping, facilities, Club events, and all locker room services. This individual leader ensures an elevated, consistent, and engaging member and staff experience across every responsible facet of Club life at MCC, with the greatest emphasis on food and beverage. The Director of Clubhouse Operations will be visible, hands-on, and engaging, embodying professionalism and operational excellence. The GM/COO will guide, challenge, and mentor this Club leader to better understand and deliver inspired leadership, sound business judgment, and a deep commitment to service, staff development, and continuous improvement. This Director is to have aspirations of becoming a General Manager in the club industry and the current GM/COO will develop him/her toward that professional aspiration. Reporting Structure Reports To: General Manager / Chief Operating Officer Executive Role: Member of Senior Leadership Team Director of Clubhouse Operations Direct Reports: F&B Manager, Beverage Manager, Head Receptionist, Director of Events, Housekeeping Manager, Men’s & Women’s Locker Room Managers/Attendants, Director of Facilities Why This Opportunity This is an outstanding opportunity for a service-oriented hospitality leader to play a meaningful role at one of Michigan’s most cherished and respected private clubs. The Director of Clubhouse Operations will work closely with the GM/COO and will have first-hand exposure and involvement with several Club Committees as well as the Board of Directors. This executive-level position will lead a team of Department Heads, Managers, and Staff and will play a critical role in shaping the team’s culture, operational excellence, and the Club's overall succe