Tennis Front Desk Staff

Front Desk Staff – Tennis Center

Haworth Country Club | Part-Time

Position Overview

Haworth Country Club Tennis Center is seeking a responsible, dependable, and professional Front Desk Staff Member to join our team.

This position is responsible for opening the Tennis Center at 5:30 AM on Monday, Tuesday, and Thursday and ensuring the facility is ready for members and guests at the start of each day.

Because this is an opening position, punctuality and reliability are extremely important. The ideal candidate is organized, friendly, self-motivated, and comfortable working independently during the early morning hours.

Tennis Center Hours of Operation: 5:30 AM – 11:30 PM Schedule: Monday, Tuesday & Thursday mornings Start Time: 5:30 AM - 1:30 PM Compensation: $17–$20 per hour, depending on experience

Key Responsibilities

Arrive on time and open the Tennis Center at 5:30 AM on scheduled days. Complete all required opening procedures and ensure the facility is ready for members. Greet members, guests, and visitors in a friendly and professional manner. Answer phone calls and assist with questions regarding court availability, programs, lessons, clinics, and Tennis Center operations. Manage court reservations, lesson bookings, and program registrations. Process payments through the POS system for court time, lessons, programs, pro shop merchandise, snacks, beverages, and other services. Accurately handle cash, credit card, and member-account transactions. Maintain accurate attendance, billing, reservation, and scheduling records. Stock and replenish snacks, beverages, and front desk supplies as needed. Keep the front desk, lobby, and surrounding areas clean, organized, and presentable. Communicate effectively with tennis professionals, management, and other staff regarding schedules and member needs. Follow and respectfully enforce Haworth Country Club policies and procedures. Provide general administrative and operational support as needed.

Qualifications

Must be dependable and consistently available to open the Tennis Center at 5:30 AM on Monday, Tuesday, and Thursday. Excellent customer service and interpersonal skills. Friendly, professional, and member-focused attitude. Strong communication and organizational skills. Ability to work independently and take responsibility for opening the facility. Ability to multitask and remain organized in a busy environment. Comfortable using computers, email, scheduling software, and POS systems. Experience handling payments and financial transactions is preferred. Basic knowledge of tennis is helpful but not required; training will be provided. Previous customer service, hospitality, front desk, or private club experience is preferred. Professional appearance and demeanor at all times.

Working Conditions

This position is primarily based indoors at the Tennis Center front desk and involves regular interaction with members, guests, tennis professionals, and club staff.

The position requires occasional standing, walking, and light lifting of up to approximately 20 lbs.

Additional shifts may be available based on scheduling and club needs.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Work Location: In person