About the Role
At Turf Valley Resort, we pride ourselves on providing a relaxing, peaceful atmosphere to ensure deep relaxation, as well as a peaceful retreat. Our resort offers breathtakingly scenic views of gently waning sunsets, which overlook the pinnacle of our property, as well as our newly renovated and carefully maintained golf courses. Located in Central Maryland, we are a short drive from Baltimore and Washington, DC.
Turf Valley offers an inclusive and diversified work environment that emphasizes teamwork and career growth. We pride ourselves on being a family owned and operated business, and we truly see our employees as an extension of the family. Come join the family and see why 32% of our managers started as hourly employees and 56 % of our employees have been here for 10+ years. Work above par, drive your own cart through life & play the whole 18 holes with us here at Turf Valley Resort.
Turf Valley Resort is looking for a Banquet Manager.
Duties and Responsibilities:
COORDINATION OF INFORMATION
Work directly with sales department to ensure contracted event information is clear and detailed accurately
Coordinate directly with hosted event’s contact person to ensure a smooth flow of the function
Provide customer service to event attendees and Resort guests
Answer questions about Turf Valley Resort
Ensure that events are operating smoothly through clear communication with the kitchen, banquet staff, Audio Visual department, vendors (band, DJ) and guests
Anticipate the needs of customers and overall property operations, occasionally provide a supporting role assisting throughout the resort
ADMINISTRATION RESPONSIBILITIES
Implement banquet event orders
Provide a Manager’s report for each scheduled event
Provide a pre-bill to accounting for each event
Responsible for assisting in end of month inventory
Assist with ordering product and supplies through our receiving department and vendors (i.e. service item, food and beverage )
Ensure that the department is operating efficiently
MAINTAIN BANQUET FACILITY ROOMS
Supervise the cleaning and sanitation of the banquet facility and rooms
Closing the banquet facility, securing/ locking the building at the end of day
Maintains the appearance and upkeep of the banquet facilities in coordination with our maintenance department
Contact vendors to repair or replace equipment
SUPERVISORY RESPONSIBILITIES
Supervising the porters, servers, captains and bartenders while actively participating in the operation
Conducting interviews, hiring porters, servers, captains and bartenders
Providing employee performance reviews and handling disciplinary action
Training new employees
Scheduling employees’ work hours
Motivating employees
Serve as properties MOD on a rotational schedule
Physical Demands:
Lifting Up to 50 Pounds
Bending and Lifting
Pushing and Pulling Large Items
Repetitious Motions
Standing and walking for 8+ Hours
Hazards Include, but are Not Limited to: Cuts, Slipping, Tripping, Falls and Burns
Education and Work Experience:
High School Diploma
2 years Banquet/Conference Experience, or Restaurant Management Experience
Experience reading Event Orders
Experience with various types of functions, room set ups, types of menus, types of bars