About the Role
Cabot is a distinguished global developer and operator of world-class golf destinations, renowned for its expansive portfolio that includes six Cabot-owned properties and four Cabot-managed properties. The company's golf resorts and communities are situated in some of the most scenic locations worldwide, including Cabot Cape Breton in Nova Scotia, Canada; Cabot Saint Lucia in the Caribbean; Cabot Revelstoke in British Columbia, Canada; Cabot Citrus Farms in the United States; Cabot Highlands in Scotland; and Cabot Bordeaux in France. Additionally, Cabot manages premier golf courses such as Cascata Golf Club and Serket Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana. With a deep-rooted passion for golf and hospitality, Cabot has established itself as a leader in luxury golf experiences, combining exceptional service with inspiring destination offerings that attract discerning guests and homeowners. The company embraces innovation and a personalized approach to hospitality, ensuring that every visit is memorable and every detail is carefully curated. Cabot's commitment to excellence is also reflected in its dedication to sustainability and community engagement, striving to positively impact the environments and regions in which it operates.
The Retail Manager role at Cabot-Managed Properties plays a pivotal part in the company’s golf retail operations team. Reporting to the General Manager and collaborating closely with the Head Golf Professional and Assistant Professionals, the Retail Manager oversees all aspects of golf shop retail management. This includes merchandising strategy, inventory control, sales analysis, and customer service excellence. This position is an individual contributor role without direct supervisory responsibilities but requires a high level of collaboration and coordination with various teams including guest services and tournament coordination. The Retail Manager is responsible for optimizing sales performance by developing merchandise buying plans, managing vendor relationships, and ensuring the golf shop remains attractive, clean, and well-organized at all times. A key part of the role also involves assisting in daily golf shop operations such as guest interaction, check-ins, and handling calls. The position offers a competitive salary starting from $65,000 annually and is based on-site, aligning with Cabot’s commitment to delivering exceptional in-person guest experiences. With a focus on luxury retail within a unique golf setting, this role is ideal for professionals passionate about golf, retail management, and customer service excellence.
Bachelor's degree preferred or equivalent combination of education and experience
Extensive experience in the golf industry and a strong understanding of the game of golf
Must possess a high ability to interact with people
Must possess excellent customer service skills
Outgoing personality, personable and well groomed
Must possess the ability to manage multiple priorities promptly and efficiently
5+ years of retail management experience, preferably within the golf and/or luxury hospitality industry
Strong organizational and analytical skills, with experience managing budgets and vendor relationships
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