About the Role
JOB SUMMARY:
The Stillwater General Manager is the leader responsible for the overall strategy, performance, and guest experience of the golf course property, including golf operations, course conditions, clubhouse operations, restaurant performance, and event space utilization. This role provides vision and leadership across the full business, ensuring the property operates as a high-quality golf destination and a year-round hospitality and event venue. The Stillwater General Manager is responsible for setting direction, aligning teams, managing financial performance, enhancing the guest experience, and identifying opportunities to grow revenue, strengthen the brand, and maximize the long-term value of the golf course and related amenities. Performs work with a high degree of latitude.
ESSENTIAL/PRIMARY DUTIES:
Leads the overall strategy, performance, and guest experience of the Stillwater property, including golf operations, course conditions, restaurant operations, and event space utilizationOversees day-to-day operations to ensure high standards for service, facility appearance, playability, hospitality, and event executionManages the financial performance of the property, including budgeting, forecasting, revenue growth, and expense controlLeads and develops the property team, including key managers and department leaders, ensuring alignment across golf, food and beverage, and eventsEstablishes operational goals, performance metrics, and continuous improvement initiatives across all departmentsDrives revenue growth through memberships, green fees, tournaments, outings, food and beverage, and private eventsPartners with senior leadership to set priorities, drive long-range planning, and position the property for future growthEnsures compliance with all safety, regulatory, and company policies and proceduresOversees vendor relationships, contract negotiations, and capital improvement projectsEnhances guest satisfaction through service standards, feedback systems, and continuous experience improvementSECONDARY DUTIES:
Builds and maintains strong relationships with guests, vendors, community organizations, and internal stakeholdersSupports sales, marketing, tournaments, outings, restaurant promotion, and private event growthMaintains accurate records, reporting, and communication regarding business performance and operational prioritiesServes as a visible ambassador for the propertyOther duties, as neededEDUCATION and/or EXPERIENCE:
Bachelor's degree in business, hospitality, golf management, or related field and 5-7 years of progressive leadership experience in golf, hospitality, club, restaurant, or event venue operations, or equivalent combination of education and experience.
PGA of America Class A Member in good standing, LPGA Professional membership, or prior experience as a Head Golf Professional or Director of Golf. Experience leading golf instruction, tournaments, golf merchandising, and player development programs is also preferred.
COMPETENCY and/or SKILL:
Comprehensive knowledge of golf course operations and hospitality managementComprehensive leadership and team development skillsStrong financial and business acumen, including budgeting and P&L managementSolid working knowledge of food and beverage and event operationsAbility to drive revenue growth and operational efficiencyStrong customer and guest experience focusEffective communication and stakeholder management skillsAbility to manage multiple functions in a dynamic, fast-paced environmentSUPERVISORY RESPONSIBILITIES:
Leads and directs the work of other teammates and has full authority for personnel decisions including hiring, performance management, and termination.
Skills:
Budgeting, Business Operations, Business Skills, Capital Project, Communication Skills, Continuous Improvement, Contract Negotiation, Corporate Policies, Course Coordination, Cross-Functional, Establish Priorities, Financial Management, Food and Beverage Industry, Leadership, Maintain Compliance, Marketing, Merchandising, Operations Management, Operations Planning, Performance Management, Performance Metrics, Profit & Loss Management, Real Estate Development, Record Keeping, Regulations, Restaurant, Revenue Forecasting, Revenue Growth, Safety Compliance, Sales Support, Space Operations, Team Building, Vendor/Supplier Relations
About the Company:
Midmark Corp