About the Role
Description
Responsible for giving the highest level of guest service while helping to maintain the quality of the daily golf operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Greet and enthusiastically provide each group with the course conditions, cart path rules, tee yardages, and any other pertinent information
• Provide golf cars that are clean, safe, and properly prepared with a towel, full sand bottle, pencil, scorecard and tees. Cleaning procedures will be in line with recommended CDC guidelines.
• Keep accurate track of golfers start times as needed
• Assist in the coordination and delivery of services for golf tournaments.
• Responsible for providing continuous detailing and maintenance to the golf course and equipment (golf cars, workstation, practice range, first tee appearance).
• Assist guest as they depart from the facility, cleaning golf clubs as necessary or as requested
• Work with Pro Shop staff to ensure that all club rules including dress code and beverage policies are followed by Guests.
• Responsible for keeping cart barn, clubs, bags and storage bins in a clean, orderly condition. Cleaning procedures will be in line with recommended CDC guidelines.
• Returns all equipment to the designated location at the facility.
• Performs light custodial operations such as sweeping, mopping, washing equipment and collecting trash as needed. Cleaning procedures will be in line with recommended CDC guidelines.
• Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same
• Functions as a Pro Shop Attendant as needed
• Other duties as assigned by Superintendent or Assistant Superintendent
KNOWLEDGE, SKILLS, AND EXPERIENCE:
Required
• Must have excellent verbal communication skills
• Must have knowledge of the game of golf
• Must have a valid driver's license
• Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
• Must be able to work independently and function as a member of a team
• A record of satisfactory performance and reliability in all prior and current employment
Preferred
• High school graduate or equivalent
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
• Must be able to frequently stand, walk or sit for long periods of time.
• Must be able to frequently climb, stoop, kneel, crouch, crawl and reach.
• Must have close visual acuity in order to operate equipment.
• Must be able to work outdoors under conditions ranging from extreme hot to extreme cold.
• Ability to lift up to 50 lbs (golf bag) and frequently up to 20 lbs using proper lifting techniques
Indian Preference Exercised
Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.