We are seeking an enthusiastic professional who is wanting to work in a fast-paced, dynamic, and interactive environment. As a part of the leadership team, you will support a staff of instructors and the PVT Lessons Manager. Skills including: communication, organization, problem solving, and the ability to multitask, thrive under pressure while interacting with employees and guests of Ski + Snowboard School are must-have skills. Full Time Seasonal 5 days/week Approximate Work Dates: 11/16/26 through 04/04/27 Daily Responsibilities Work with the Private Lessons Manager to schedule & assign work to all Instructors. Facilitate/attend appropriate instructor line-ups and morning meetings. Assign lessons to instructors using ProCard. Provide a welcoming and safe environment for our guests. Uses PSIA/AASI methods to explain and demonstrate skiing/snowboarding. Ensure timely departure and return lessons. Administrative Tasks such as answering email, ensuring pay is accurate, scheduling, etc. Communicate with instructors weekly, daily, hourly, and minute to minute. Address all staff and guest issues with compassion and professionalism. Explain and Enforce Safety Protocols, Rules, and Regulations. Oversee and organize a special group booking, First Light, and Club member lessons. Assists in building and facilitating Private Premier lessons, lunch bookings, and guest communications. Assist with auditing and approving instructor wages, assuring pay is accurately updated on a daily basis. Work with other department managers to best utilize staff for availability of guest inventory. Observe instructors to identify exceptional work performance as well as areas to improve to ensure the highest level of guest service. Deliver timely feedback. Complete mid-season and end-of-season reviews for employees. Attend all appropriate departmental and company-wide meetings. Provide a guest experience that exceeds the guest's expectations. Demonstrate and maintain risk management for employees and guests. Respond to Incidents and Accidents professionally and quickly. Complete necessary paperwork. Contact parents and arrange for child pick-up if they are not acclimating to ski school environment. Qualifications Be a certified instructor Remain calm under pressure Have excellent problem-solving skills Be proficient with Microsoft Excel and Office applications RTP experience (preferred) Previous supervisory experience is an advantage Strong focus on safety and good decision making Strong attention to detail PSIA/AASI certification is required Leadership experience is prioritized Must be able to commit to 5 days/week throughout the entire season including busy holiday weeks/weekends Extra days may be required business pending Must be willing to work in inclement weather in a physical work environment High school diploma preferred Benefits Employee Season Ski Pass Dependent Season Pass 10 $75 Friends and Family Lift Tickets (Not for Resale) Issued Uniform to wear while working Access to Free Continuing Education Reimbursement for PSIA/AASI Certification Exam Fees Accrued Paid Sick Leave Discounted Meals Discounted Employee Shuttles Real Deal Lift Tickets that give access to Free Skiing at many Colorado Resorts $50 Lift Tickets at Vail Resort-owned ski areas Discounted Ski + Snowboard School for family (subject to availability) Discounted lodging (subject to availability) Discounts at the resort's retail outlets Pay Starting at $29/hour-salary, this amount could increase dependent on the successful applicant's previous experience and qualifications. Successful Completion of Post-Offer, Pre-Employment Background Check Will be required for those who are extended a job offer. Failure to disclose history as well as convictions of felony and serious misdemeanors may disqualify you from employment. Serious misdemeanors can be, but not limited to, crimes of violence and crimes that speak to a person's honesty and integrity, such as perjury or theft.
Salary: USD 29 per hour