OP Kids Supervisor Winter 2026/2027

Outdoor Pursuits Kids Supervisor Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its Members the world's only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.

Yellowstone Club is currently seeking candidates for a Outdoor Pursuits Kids Supervisor for the upcoming Winter season! Our Winter employment months are November - April.

Purpose: The purpose of OP Kids Supervisor is to facilitate safe, fun, and memorable experiences that transform the lives of Yellowstone Club members and guests. This position is generally responsible for supervising and leading the OP Kids Childcare and 20 Below Counselors. The Childcare/20 Below Supervisor is responsible for implementing a training program for the facility, guiding counselors on daily activities, and to assist in generating fun and exciting activities for young members. The supervisor will be in charge of supplies needed for the facility. The supervisor needs to communicate with the OP Kids Manager on all pertinent program information. This is a seasonal position.

Major Responsibilities

Ensure that each member and guest receive outstanding guest service in a guest friendly environment which includes greeting and acknowledging every member and guest, maintaining outstanding service standards, solid product knowledge and all other components of guest service. Empowered to guarantee total guest satisfaction, display hospitality and professionalism to our guests at all times, take pride in representing Yellowstone Club professionally with our members and guests and assure that all transactions with guests are handled in a legal and ethical manner. Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the General Manager or Human Resources immediately. Maintain a favorable working relationship with all company employees to foster and promote a positive working environment. Essential Job Functions:

Promote the Yellowstone Club's childcare, 20 Below and OP Kids activities. Provide training, coaching, and counseling to all childcare and 20 Below staff. Guide childcare and 20 Below staff on daily interactions with Members. Be the initial point of contact for 8/20 Below inquiries and activity reservations. Plan, develop, and execute events in 8 and 20 Below. Develop and implement lesson and activity plans for the OP Kids programs. Oversee staff in 8/20 Below to ensure the department practices for consistency. Maintain and motivate Childcare and 20 Below staff. Assist with OP Kids Camp program as needed. Maintain list of supplies taken from camp. Manage Salesforce email. Respond to email inquiries in Salesforce. Interact with children, staff, parents, and members in a professional and caring manner. Perform appropriate care for children in all OP Kids facilities. Assist families in filling out appropriate departmental forms. Provide and maintain knowledge of all Outdoor Pursuits Kids programs, procedures, prices, meals, and activities to inform other departments and members regarding OP Kids programs. Effectively communicate any behavioral problems in children with parent(s) and or guardian(s). Manage daily reservation system, RTP. Monitor program participant numbers. Work closely with Outdoor Pursuits Managers/Supervisors and other departments on providing effective communication, planning, and organization to ensure all activity needs are met. Perform opening and closing duties as necessary. Provide a level of service that meets the highest standards in the hospitality industry. Communicate with the Outdoor Pursuits Kids Manager on all pertinent program information. Create monthly departmental work schedules. Monitor personal and team hours to responsibly control and fairly distribute approved overtime when necessary. Assist in the equipment maintenance and care of the 8 and 20 Below facilities. Utilize YC help desk. Other Duties and Responsibilities

Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position. Meet departmental productivity, organization, punctuality/attendance and consistency standards. Maintain a positive and respectful attitude. Treat Members, guests, vendors, customers and co-workers with professionalism and respect at all times. Maintain privacy of our Members at all time. Maintain a clean and neat appearance at all times. Communicate regularly and effectively with all employees, supervisors, managers, and directors. Perform work in a safe and high-quality manner. Project a favorable image of Yellowstone Club to Members and guests at all times. Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands. Aid in the seasonal set-up and tear-down of.