This position is responsible for the day-to- day fast paced operations of a golf pro-shop, including merchandise management, assistance with outing coordination, as well as outside operations when required. This position requires strong customer service skills. General knowledge in the golf business or similar environment is strongly preferred.
Individuals in this position must have the ability to multi task and work in a hectic environment. Individuals in this position need to be available to work days, evenings, weekends, and holidays; flexibility to work a varied schedule. Work is performed under the supervision of the Golf Course Manager.
Provides course information to the public when requested including events, programs and course conditions. Operates a computer, telephone and other office equipment. Performs a variety of custodial duties and maintain the pro-shop in a neat and orderly fashion. Checks in golfers and collect appropriate fees with the use of a computerized POS system. Book tee times and lessons both in person and over the phone. Ensures in a courteous and professional manner that Town golf course rules, regulations and procedures are followed. Collects fees and balances the cash register at the end of the day, reconciling monies collected and completes bank deposits in accordance with Department cash handling procedures, Travels to the bank for change. Acts as the Manager on Duty in the absence of the Golf Manager and Operations Supervisor. Places orders and follows up with all Hole in One plaques. Assists with merchandising and inventory control, including quarterly inventory. Assists with coordination of outings. Assist in training of new employees. Coordinates individual and group bookings with partner hotels (when applicable). Takes registration for golf lessons and clinics and communicates informatio