Licensed Assistant Community Association Manager

Wellness Ridge Homeowners , located in Clermont, FL , is pleased to announce an excellent career opportunity for a full-time Licensed Assistant Community Association Manager ! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon , you will contribute to a global leader in golf and community management.

Summary: A Licensed Assistant Community Association Manager (Assistant CAM) serves as the Assistant to the Community Association Manager (CAM) of the Homeowners Association (HOA). The Assistant CAM assists the CAM to oversee all aspects of the HOA operations including relationships between the community and its members, guests, residents, and employees. The Assistant CAM works directly with the Community Association Manager to provide the unparalleled service and the ultimate lifestyle experience for our members.

Essential Job Responsibilities:

- Delivers and promotes prompt, courteous and genuine service to all residents, members, guests and employees.

- Motivates, directs, and assists department heads, managers and front-line staff on a daily basis

- Carries out plans and implements operational procedures and methods in concert with TROON practices and policies.

- Ensures that goals and objectives of the CAM are implemented on a continuous basis to meet the expectations of the residents, membership, Board of Directors, and Management

- Monitors quality services to ensure maximum member and guest satisfaction.

- Assist in directing and coordinating the activities of contracted vendors and evaluate their performance.

- Assist in creating and directing community activities and events for residents.

- Excellent knowledge of the application Canva to create monthly calendars, E-blasts, and flyers for the community.

- Investigate complaints, disturbances, and resolve problems by following the rules and regulations of the community declaration.

- Assist in planning, scheduling, and coordinating general maintenance, major repairs, and construction projects as directed.

- Confer regularly with community association members to ensure their needs are met.

- Provide general assistance to the CAM on various tasks ensuring the community runs smoothly and successfully.

*The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Qualification: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and safely. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please speak to your supervisor if you feel that you require an accommodation.

Education/Certifications/Licenses/Training: Community Association Manager (CAM) License required or in process of obtaining. High School Diploma required, Bachelor’s Degree preferred. Must obtain any required local and state licenses or certifications.

Experience/Background/Knowledge: Previous experience in association operations required.

Skills: Ability to communicate effectively with other members, guests and employees in one-on-one and small group situations in a fast-paced environment. Ability to create and disseminate written correspondence. Must be computer literate.

Physical Requirements: While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk, use hands and arms, and climb or balance. The employee is occasionally required to sit, kneel, and crouch. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. At times, may be required to operate a motor vehicle.

Benefits & Other Compensation: This position includes eligibility for the following benefits, subject to applicable plan terms:

- Healthcare Benefits – Medical, Dental, and Vision coverage

- Retirement Benefits – 401(k) with employer match (19 years of age and older)

- Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon: Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at  www.troon.com .