Director Restaurants

## Director of Restaurants — The Hamlet Golf & Country Club (Commack, NY) We are seeking a Director of Restaurants who will oversee daily food and beverage operations at The Hamlet Golf & Country Club in Commack, NY. This position supports the Director of Food & Beverage and partners with the Executive Chef to maintain service standards, safety protocols, and culinary excellence. The Director of Restaurants supervises 1–4 F&B outlets and will be hands-on during both high and low-volume periods. The role emphasizes operational efficiency, exceptional member experiences, and achievement of revenue and profit objectives. Day to Day: - Maintain exceptional member relations and facilities by creating a high-quality environment through staffing, programming, service operations, and maintenance. - Communicate with members on both group and individual levels to ensure the club exceeds their expectations. - Ensure service recovery programs are in place, with staff properly trained to execute them effectively. - Ensure all expense control systems are in place with close monitoring of department expenses, including the revenue-to-payroll ratio, and utilize appropriate forecasting systems. - Complete scheduled inventories and ensure proper administration processes are followed. - Responsible for front-of-house scheduling to meet budgeted labor targets, ensuring proper controls on time reporting via time management systems. - Execute all menus, promotions, and programs as outlined by the Director of Food & Beverage in accordance with club standards. - Ensure compliance with federal, state, and local food sanitation and safety regulations. - Stay knowledgeable about updated laws and guidelines and communicate this information to the staff. - Ensure daily walkthroughs are conducted in all front-of-house areas to maintain safety and cleanliness standards. - Assist in selecting and developing a qualified team of service excellence employees, ensuring they understand the relationship between member service, satisfaction, and retention. - Develop employees for career advancement using performance reviews, cross-training, and developmental planning. - Create a work environment centered on teamwork, mutual respect, and member satisfaction, while focusing on the club’s revenue objectives. - Implement and execute specific training programs consistently and in a timely manner to ensure club staff provides quality service and products. - Attend staff meetings and hold weekly service training sessions. - Perform line-ups twice daily, covering events and menu items. - Work with member committees to develop and implement member activities and events. - Collaborate with the Food & Beverage team to create and implement new ideas for enhancing member experiences. About You: - High school diploma or equivalent required; Bachelor's degree preferred. - Minimum of 5 years in club management or a related role within the Food & Beverage industry. - Preferred certifications: Food Handlers Certificate, Alcohol Safety, ABC Certification, CPR Certification. - Strong experience handling highly confidential material such as member and employee data is desired. - Candidates who have completed food & beverage online training modules are preferred. Preferred modules include: - Service Training - Host Training - Bartender Training - Server Assistant Training - Banquet Server Training - Beverage Cart Attendant Training - Kitchen Employee Training - F&B Refresh Training - Culinary Safety - Food Safety - Alcohol Safety - Proficiency in computer skills, including spreadsheet software. - Strong communication abilities and demonstrated leadership skills. What We Offer: Our Total Rewards package reflects our commitment to taking care of our team. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes medical, dental, and vision coverage; life insurance; short-term and long-term disability insurance; a 401(k) retirement savings plan; and generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members). Want to learn more? Visit www.invitedbenefits.com for full details. Invited is an Equal Employment Opportunity Employer. The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.